@Platform28

The only enterprise contact center platform architected for the cloud from the ground up. Helping organizations provide an amazing customer experience.

 Atlanta, GA
platform28.com/
Joined June 2009
  • Tweets267
  • Following1.1K
  • Followers728
7Media
6 Personality Traits Found in Leaders Around the World [Infographic] tech.co/personality-traits-l…
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Jim Marous 💯
@JimMarous15 May 2017
What is #Blockchain ... And Why Should I Care? by @MikeQuindazzi bit.ly/2q18gUy #fintech @FinancialBrand @PwCFinTech @PwC
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Shep Hyken
@Hyken15 May 2017
96% marketers agree #Personalization advances customer relationships. @Evergage buff.ly/2riiXRv #custexp #CX
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The new rules of #CustomerEngagement: learn them, live them #CX #SAPPHIRENOW #CustomerSuccess @SerenovaShine @SYKES_Global @CommuniGate – at Bermuda
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Shep Hyken
@Hyken11 May 2017
8 things CMOs need to know right now ln.is/www.cio.com/article/cx… via @CIOonline Less is more when marketing to customers.
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The top #disruptive Technologies by 2025 buff.ly/2q8F1xv #BigData #IoT #cloud #Wearables #Crypto #CyberSecurity #ML @reach2ratan – at Bermuda
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Fast Company
@FastCompany9 May 2017
If you don't want people to delete your mass email, do this buff.ly/2qoeSxM
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Jeanne Bliss@JeanneBliss9 May 2017
When It Comes To #Customer Experience, More Is More ow.ly/IMDj30bA9kT #CX via @BlakeMichelleM
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How can #carriers monetise the future of #IoT? #ITW2017 #IIoT #enterprise #Telecoms #telecom #cloud bit.ly/IotTalks @ITW_Telecoms
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An absolute beginner's guide to machine learning, deep learning, and AI | #MachineLearning #Artificialintelligence … bit.ly/29QppYJ
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Jabil
@Jabil2 May 2017
How the #IoT in Buildings, Manufacturing and Agriculture Will Differ From Each Other: hubs.ly/H07lwHn0 by @greentechmedia
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A Brand's #Value #Landscape and Its Overall #Customer Experience #Strategy #CX bit.ly/2p4freq
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The German Artificial Intelligence Landscape | #MachineLearning #Artificialintelligence #RT bit.ly/2luJPOi
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Microsoft unveils IoT Central to simplify Internet of Things development readwrite.stfi.re/2017/04/20…
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Jeanne Bliss@JeanneBliss20 Feb 2017
#Customer Culture is your actions, not in your words! ow.ly/2mQ7308AHtd #CX
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Farbod Saraf@farbodsaraf3 Dec 2016
Language of a strong manager: 1 I am proud of you. 2 I trust our team. 3 what do you think? 4 how can I help? 5 I was wrong, I am sorry.
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Shep Hyken
@Hyken7 Feb 2017
The ultimate is when you are so good at what you do that just meeting the customer’s expectations will make them say… “Amazing!”
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Inc.
@Inc7 Feb 2017
The No. 1 Reason Why Entrepreneurs Fail (It’s Not What You Think) @MarcelSchwantes on.inc.com/2li8D88
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Jeanne Bliss@JeanneBliss31 Jan 2017
Better CX will make you more money, yes: - bit.ly/2kN90LQ #CX
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TY @MOpartners: "Make sure outside-in thinking is more than skin-deep, both in substance and in..." bit.ly/solve-cx-silos #mktg
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