in an Agency maybe - Corporate not so much “@Marketing_Chap: @CommsChat Balance is always easier... #commschat”

Thought leadership in #SM makes a massive difference #commschat

they should be paid. “@RobertPickstone: @PRgirlAshley @historian @dschotthoefer Internships can be paid #commschat”

Culture is one thing, Guidlines is another “@CommsChat: topic 5 #commschat”

People do it all the time. not smart “@AllthingsIC: Smart >@KimBorrowdale: have personal "rules" about what you post... #commschat”

LOL “@mynewsdesk_uk: I'm not an intern ; ) #commschat”

Agreed “@Dan_Martin: @robertcgageSetting customer expectations important but must be prepared for crises out of hours #commschat”

#ORM - Online Reputation Managment “@Dan_Martin: @robertcgage Setting customer expectations important... #commschat”

not good enough #missed oportunites AGAIN.“@robertcgage: I think you might be right. Though @FGW and @royalmail advertise...#commschat”

#commschat don't think big corporates understand the value as yet. #gettingThere maybe?

Twitter for me“@CommsChat: If we have to keep just one SM or digital connectivity tool what would it be?... #commschat”

communication is key. Consistency is KEY!“@jonobean: @PRgirlAshley If you communicate the cultural values of the company... #commschat”

missed opoortunities hmmm“@jonobean: @PRgirlAshley Set their own boundries...and tell them its OK not to respond instantly...

#commschat some companies don't have the know how to manage PRs and therefore they are over worked.

#commschat setting the right example and having guidlines are inextricably linked!

ORM is key to social media and what PRs need to realise may get them no sleep Again depends on company

#commschat social media - 24/7 - ORM - 24/7 #no-life

#commschat social media keeps #pr pros constantly on thier toes