Qualfon is a full-service marketing solutions and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integ
Detroit, Michigan
Joined June 2013
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Acquisitions are a staple of our industry. As someone who has been through multiple acquisitions, hear from Eric Rothert as he discusses how his experience with the Qualfon/Dialog Direct transition was different than the rest. youtube.com/watch?v=R-iIuo0-…
Does your virtual training program keep work-at-home agents engaged and performing? #workathome #virtualtraining
qualfon.com/5-steps-for-virt…
We are excited to announce our participation in CallMiner’s two-day virtual conference where our very own Marvie Wright, VP of Training, is presenting in TWO separate sessions Register now for this can’t-miss #CX event #CETX2020 cetx2020.callminer.com/?utm_…
On this episode of Mission Qualfon, Tracy Flanigan, Project Manager at Qualfon, discusses the importance of teamwork, internal collaboration and a mentor/mentee program in a project management role.
qualfon.com/who-we-are/podca…
Are you familiar with Qualfon? Do you know what the term BPO means? If you answered no to either question, this is the podcast for you. podcasts.apple.com/us/podcas…
There is a lot to consider when exploring a new outsource provider, but how important is cultural alignment when selecting a new BPO? qualfon.com/who-we-are/podca… #culture #podcast #missionqualfon
On this episode of Mission Qualfon, Roberto Sanchez Mejorada, Chief Mission Officer of Qualfon, describes his commitment and dedication to the Qualfon mission to be the best and make each person’s life better. anchor.fm/mission-qualfon/ep…
There is a lot to consider when evaluating a work-at-home solution for your organization. We’ve compiled a checklist of key contact center criteria you should use when evaluating the work-at-home vendors on your list. qualfon.com/7-key-criteria-f…
On this episode of Mission Qualfon, you will learn about the education opportunities available through Qualfon’s Learn@Work program, promoting continuous improvement, skills development and higher education. anchor.fm/mission-qualfon/ep…
Listen to "Mission Qualfon Episode 3 - Kim Carr" by Mission Qualfon. ⚓ anchor.fm/mission-qualfon/ep…
Happy 14th Anniversary to Qualfon’s Cebu site! The dedication and commitment to its employees and clients provide a stable foundation to create more jobs and make each person’s life better. qualfon.com/qualfon-provides…
The Qualfon family keeps growing! Dialog Direct, a Qualfon Company, has opened another state-of-the-art fulfillment center in North Las Vegas to support its West Coast clients. qualfon.com/dialog-direct-qu…
Qualfon’s been included in the IAOP® (International Association of Outsourcing Professionals) 2020 Global Outsourcing 100® list. This marks Qualfon’s first year being recognized by IAOP, validating our tremendous growth in the last 25 years. bit.ly/39NxkTh
Thank you to our employees and clients for making the last 25 years possible. We look forward to another 25 years of successful partnerships. #qualfonsummit2020 #qualfon25 bit.ly/2uIouY2
Qualfon is a finalist for the CCW BPO of the Year Award! Come cheer us on during the awards ceremony tonight. The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center & CX performance. #CCWVegas19
Great news! Qualfon received BPO Investor of the Year from Caribbean Export earlier this month. Qualfon was specifically recognized for its investments in the South American country of Guyana and for its long-term commitment to the Guyanese community. bit.ly/2I7y759
Qualfon executives got to meet Daymond John, Star of ABC's Shark Tank and CCW Shark Keynote. Don't forget to stop by our booth (booth #17) at CCW Austin! #sharktank #CCW #thesharkdaymond
