@RIntervention2

Access the mind of customers, users, employees to deliver value through mass activation and managed commitment

Joined March 2021
  • Tweets5
  • Following66
  • Followers4
R-Intervention retweeted
Melvin Brand Flu@MelvinBF7 Apr 2021
Check out my latest article: Sweet apples and cold showers: How to convert Guest Experiences into Customer Loyalty linkedin.com/pulse/sweet-app… via @LinkedIn

Sweet apples and cold showers: How to convert Guest Experiences into Customer Loyalty

Many businesses look towards the hospitality sector to learn about customer experience and develop customer-centric processes and practices. In hospitality, everyone cares about guests and their...

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R-Intervention retweeted
Melvin Brand Flu@MelvinBF12 Apr 2021
Check out my latest article: The mind of customers, users, employees linkedin.com/pulse/mind-cust… via @LinkedIn

The mind of customers, users, employees

“Can you please help me to..

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Check out my latest article: Mass patient activation and commitment in e-healthcare linkedin.com/pulse/mass-pati… via @LinkedIn

Mass patient activation and commitment in e-healthcare

The growth of e-healthcare is inevitable. What started as a new, efficient way for patients to contact their health care providers before the pandemic has exploded into becoming the dominant way for...

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R-Intervention retweeted
Melvin Brand Flu@MelvinBF7 Apr 2021
Check out my latest article: Create Relational Experiences (RX) to activate and empower customers, users, and patients linkedin.com/pulse/create-re… via @LinkedIn

Create Relational Experiences (RX) to activate and empower customers, users, and patients

People experience their time with an organization at various levels: Was it time well spent, did they get out of it what they wanted, was it without (too many) irritations, and was it an overall...

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