An Official Twitter Account of RailMadad, Indian Railways

Joined January 2020
For prompt redressal of grievances and assistance, passengers can also reach out to us directly on railmadad.gov.in or 139 helpline. @RailwaySeva
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IR has launched Rail Anubhav, a platform to share feedback and experiences while travelling. Let's take advantage of this opportunity to help improve our rlys and make our journeys more comfortable & enjoyable! #RailAnubhav #IndianRailways #TravelFeedback rb.gy/x2pmh
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@RPF_INDIA @RailMadad Thanks a lot for promtly helping me to contact my father @RPF_INDIA Mr. Sunil Sharma Sir,from RPF Personal helped me to get in touch with him promtly with constant follow up. Thanks @RPF_INDIA , for having such humble and caring person in your Team – at Haveli, India
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Replying to @RailwaySeva
Thanks 🙏👍
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That's super fast redressal....Thanks for the quick solution @RailMinIndia
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The needful has been done. Complaint was raised on the Railmadad application. Thank you.
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Thanks for the help… really appreciate… 🙏 – at Panvel, India
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Replying to @RailwaySeva
Excellent service indeed and my problem solved, actually I didn’t expect such quick solution from government employees. Thanks for your support. India actually changed it’s character.
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Replying to @RailwaySeva
Quickly resolved by @RailwaySeva Thanks for a quick turn around #DigitalIndia . Mr Raju ( TTE) has done a great job to resolve and close the query👏🏻
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Quickly resolved by @RailwaySeva Thanks for a quick turn around #DigitalIndia @AshwiniVaishnaw sir brilliant team out there helping us 🙏
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RailMadad retweeted
Splendid work by @RailwaySeva for noticing the tweet and sending a person to switch the AC off immediately for seamless experience. Thank you @drmncrald.
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Thank you so much @IRCTCofficial, @drmbct @drmadiwr for immediate help. Although the oxygen needed 220v, but you guys tried your best. This thing is really appreciated. Hats off .. again thank you so much.
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Thank you for all the Dr who visited her on Rae Bareilly and the team behind it. Thank you from the bottom of my heart to support stranger girl. @AshwiniVaishnaw @RailMinIndia
Replying to @me_akansh
Hope your concern has been resolved to your satisfaction. Please feel free to contact us in case you need further assistance.
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Thank you @IRCTCofficial for the prompt response, action and follow-up on my complaint. Truly appreciate the accountability this has introduced in the system. #IRCTC
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Thanks for such a quick response . Hatsoff Indian railways and @RailMadad wonderful complaint redressal system less than an hour and complaint resolved . Hatsoff
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Replying to @RailwaySeva
Hello Sir, The child has got the medicine and now taking rest. Thanks for your Swift action.
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Sir, the said train attended at BSL station by RPF officials along with on duty TC, on which under section 145(B) Railway Act fine rupees 1100/- has been imposed vide EFT no.8305768. for quick redressal for your complain while travelling over Indian Railway you can also dial 139
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Thanks a lot Team and the doctor who attended the kid in a short notice, now he is fine and reached the home safely. Really Appreciate the Indian Railway and whole Team.
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appreciate 👏👏 prompt action thank you .. just talked to dad. Thank you 💗
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Appreciating Indian Railways Northern Railway #IndianRailways @RailMinIndia On a Single Complaint... @AshwiniVaishnaw – at Faizabad, India
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