Wait. The managers are paid a flat rate, and when a job takes longer, they can work one, two, even FOUR additional hours without receiving another dime? And somehow their conclusion is that the GUEST should feel guilty? No. THEY should sit with that. Guests should behave decently. Don’t trash the property. Don’t leave rotting food behind. Put garbage in the bin. But their compensation arrangement is a separate issue. If you agree to pay someone a flat amount for a cleaning job, and that amount becomes inadequate when the job takes longer than expected, that’s a compensation problem between the person paying for the work and the person performing it. It does not magically become the customer’s responsibility to supply unpaid labor so their flat-rate arrangement remains profitable. Especially when that customer has already paid a cleaning fee. Scripture says: “The labourer is worthy of his reward.” 1 Timothy 5:18 Exactly. So if the labor requires more compensation, compensate the laborer. Don’t collect a cleaning fee from the guest, pay the cleaner a flat rate regardless of additional time, and then shame the guest because the cleaner supposedly worked hours for “not a dime” more. That’s backwards. And then they ask: “Does it feel good knowing you made another human being’s day worse? Really. Sit with that.” They just told the internet that the person doing their cleaning can work four extra hours without additional compensation. The guest didn’t design that arrangement. THEY did. Don’t send the customer their guilt trip. Send the worker the money! Now that’s something worth sitting with.