lee whittington

Loving the book Tom 👍 even posted about it on LinkedIn today

Happy New Year to everyone from #portpatrick

Found a new fizz shelf in #portpatrick - feels good to be home again – at Portpatrick, Scotland

Transforming Verizon customer experience in just 12 Weeks with Pega AI pe.ga/3m37yl3

Pega Founder and CEO @AlanTrefler explains his 3-phase approach to making better decisions, a skill he learned playing chess. pe.ga/3lXwV7Z

The AI Journal published a piece from Pega’s Francis Carden in which he looks from the perspective of intelligent automation at how ‘human’ robots have become since the word robot was first coined, 100 years ago. pe.ga/3saXBVa

Don’t miss our upcoming webinar featuring Forrester if you want to learn more about the top service priorities in 2021. pe.ga/3eTBiPR

New customer service capabilities can help to transform your approach, making it simpler to deliver the service experiences your customers expect. Download our new eBook to learn more. pe.ga/3vxeKdE

CMS Wire quotes Pega’s Matt Nolan on customer journey mapping and what businesses must focus on to add the most value. pe.ga/2OIGk75

CMS Wire mentioned Pega alongside SAP and Appian as leaders in the RPA space. pe.ga/3eL36Gk