Official support channel of @ReachNow, always here to help!

United States
Joined May 2016
We're here to help! Question, comment, or concern? Tweet at @ReachNowSupport or contact us via 'Member Support' in your app.
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An important update on our ride hailing service, ReachNow Ride: bddy.me/2VoFJoz
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Our service is currently down. We’re on it; check back on the app soon. Thanks for your patience.
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Our Member Support phone line is currently down due to Hurricane Irma. If you need immediate assistance please email [email protected].
We are experiencing longer wait times due to our Member Support team's location on the path of #HurricaneIrma. Thank you for your patience.
Service has been fully restored. We apologize for any inconvenience.
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We are currently experiencing a service interruption and are working quickly to fix it.
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ReachNow Support retweeted
ReachNow members get free 3-day passes to the @GiganticBicycle Fest! Email [email protected] w/sub “GiganticBicycleNow” to claim your tix
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Service has been fully restored. We apologize for any inconvenience.
We are currently experiencing technical issues and are working to restore service as soon as possible. Please stay tuned for updates.
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SERVICE ADVISORY: There will be a planned service outage tonight from midnight until 2am PDT as we upgrade our back end systems.
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Exciting news! Starting today, we're inviting ALL Seattle members to join our ride sharing beta, ReachNow Ride bit.ly/2s8x6EB
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SERVICE UPDATE: We have resolved the network connectivity issues and service has resumed. We sincerely apologize for the inconvenience.
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SERVICE ADVISORY: We are currently experiencing network connectivity issues in all markets. We are working to resolve as soon as possible.
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Heads up ReachNow users: #knowbeforeyougo and read the latest from @reachnow xitter.cf/reachnow/status/869753…
Service Update: Using ReachNow on Ferries reachnow.com/en/newsroom/fer…
There will be a planned service outage tonight from 12-3am PT as we upgrade our backend systems. Sorry for any inconvenience.
SERVICE UPDATE: There will be a planned service outage tonight from 12am-3am PST as we upgrade our back end systems.
Hi Meghan, we are so sorry for the trouble. Please DM us so we can make it right.
Thank you for the info - our digital team is also asking your location when you saw the ad? This will be helpful in solving the problem.
Hi Tracy - we've blocked our ads from that site for a while now, when and where did you see this?