Reaction

Customer finishes training. Next morning: “How likely to recommend us? 0–10.” NPS is for the relationship, not one training session. Ask about the interaction: How well did it go? Meet expectations? Where did it fall short? Which surveys ask the wrong question?

Jeremy joins Terry Coutsolioutsos on The Zero Friction Podcast from RevRx AI Consulting to discuss friction across healthcare marketing, sales and customer retention. youtube.com/watch?v=mMaVG-Z8…

In this clip, the XNAT team explores the challenges of working with complex datasets and why better data infrastructure is essential for meaningful scientific progress. youtu.be/lAeqSSvSP4c

In this clip, the team breaks down how XNAT goes beyond a traditional PACS to support computational research, real-world data, and AI while building an open-source community around better scientific collaboration. youtu.be/V4j086PEyeg

The leadership team from XNAT Works joins Jeremy for episode 34 of the OverReaction podcast. youtu.be/6BPbIcWTznE

Most sales funnels are noise. Legit prospects are buried under a mountain of tire-kickers. Every hour chasing dead-ends is one not spent on the few opportunities that actually matter. Smaller, sharper funnels win every time. Are you optimizing for quantity or quality?

Mike Raymer joins Jeremy for Episode 30 of the OverReaction Podcast. Healthcare tech OG with stints at IDX, @GEHealthCare, Misys, @Microsoft & M*Modal. Led innovative startups like Pro-ficiency & Vitalchat. Now also an active Angel Investor. youtu.be/19crf0PKD68

Robert talks about the shift he’s experienced recently going from years of abject skepticism to FDA approval to sudden significant market excitement about @UltrasoundAI. This is very common for successful start-ups. youtu.be/2FrPZyz_jNo

Robert Bunn joins Jeremy for episode 29 of the OverReaction podcast. Bob is one of the most fascinating people in healthcare. He’s developed cutting edge AI technology to dramatically improve maternal-fetal health. @UltrasoundAI @ReactionData youtube.com/watch?v=Ii5k_ZJa…

In this clip, Darrell contrasts how startups eagerly embrace new and unconventional ideas, while big companies resist due to deeply entrenched conformity and risk-aversion. youtu.be/kri2eTYRosM