Australia's Trusted Insurer: Part of The Hollard Group with over 7.2 million policies worldwide.
Joined June 2009
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Hi,
I am very sorry that we have not been able to assist you with your car insurance & apologise for your frustrations.
I appreciate the feedback that you have provided us & have escalated this matter for our team to look into further & take on board.
Kind regards,
Alisa
Hi,
Thank you for reaching out, I am sorry to hear about any dissatisfaction caused.
We appreciate you sharing your concerns as this is not how we expect our customers to feel.
Can you please direct message me your policy number to assist with your needs.
Kind regards,
Scott
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