A California magistrate judge recommends dismissing three TCPA claims against Credence Resource Management, citing insufficient allegations. District judge review is pending.
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#TCPA #DebtCollection
Debt collection enters the 2026 Senate races. Texas: Paxton's payday lending opinion faces renewed scrutiny. Kansas: Marshall's medical debt lawsuits draw attention following Trump's defense.
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#ConsumerFinance
Federal consumer protection lawsuits hit a 10-year high in 2025, up 31% to 20,353 cases. FCRA filings rose 44%, and TCPA cases jumped 63%, increasing compliance exposure.
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#FCRA #TCPA
Nick Cherry explains how digital bereavement notifications can help families notify thousands of organizations through a single experience, rather than repeating the same difficult conversation.
馃帴 zurl.co/OE5OC
#CustomerExperience
Joseph Torriere explains how Spire used incentivization and created an internal mechanism for their staff to offer consumers the opportunity to share feedback.
Watch: zurl.co/2Jn8J
#ConsumerReviews #DigitalTrust
Snap Finance agrees to a $664.9M settlement with 17 states, including $662M in lease forgiveness for 303,223 consumers.
Know more about the agreement: zurl.co/WJg7F
#DebtCollection #Compliance
Pete Klipa of Harvest Strategy Group, Inc. explains why human intelligence needs to work alongside AI to guide decisions and avoid the wrong path.
Watch the full episode:zurl.co/En6gW
#CollectionsTechnology #AI
A California federal court preserved jury trial rights for liability questions in an FTC debt relief enforcement case. Judges still control injunctions and penalty amounts.
More: zurl.co/bXjBs
#DebtCollection
Yale R. Levy explains how digital debt resolution can give consumers a structured way to submit offers while collectors remain the final decision-maker.
Watch the podcast: zurl.co/Zi0p6
#DebtCollection #Compliance
South Korea's debt collection outsourcing jumped 14.6% in 2025, with consumer lenders nearly tripling their outsourced volumes.
Read more at Receivables Info. zurl.co/1JfEG
#DebtCollection #ConsumerFinance
An Alabama federal court denied I.C. System鈥檚 bid to overturn an FDCPA jury verdict, finding jurors could reasonably reject its bona fide error defense over restrictive account-matching procedures.
More: zurl.co/Y2dOI
#FDCPA
Collection agency growth involves more than profitability. Larry Costa explains how first-party work helps cover costs while third-party collections remain more profitable.
Watch: zurl.co/GM8Qx
#DebtCollection
TransUnion launched fraud scores targeting synthetic identities and credit washing, with adverse-action reason codes for lenders.
Read about the tools: zurl.co/NsrdH
#FCRA #FraudPrevention
The FTC is warning about fraudulent credit repair advice as regulators pursue alleged multimillion-dollar debt-relief schemes.
Read more at Receivables Info.
zurl.co/ey50w
#DebtCollection
Treasury is reportedly preparing to hire private debt collectors for defaulted student loans, potentially as soon as November. Wage garnishment and federal offsets could resume in 2027.
Nearly 9.5 million borrowers are in default.
zurl.co/EeDGO
#DebtCollection
Brandon Lane of First Credit Services Inc. explains why leaders need to identify talent, develop it, and create an environment where people want to get better.
Watch the episode: zurl.co/Gvn6K
#Leadership
Social Security benefits will increase 3.6% in 2027, but eligible FERS retirees will receive a 2.6% pension adjustment.
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#SocialSecurity #FERS
Student loan defaults exceed 9.3 million as forgiveness delays and PSLF errors draw scrutiny. The Education Department also faces possible sanctions over overdue discharges.
Read: zurl.co/uRxDf
#StudentLoans
AI can handle the early emails and texts. But what happens to the calls left for collectors? David Schmidt says they may require more negotiation and problem-solving from the start.
Watch: zurl.co/z2vxT
#B2BCollections #CollectionAI
Technology ROI is not just about the tool. Will Turner of TEC Services Group explains why the data behind an investment can affect expected performance and returns.
Full episode: zurl.co/Y0neG
#CollectionData #DebtCollection













