@RiptideMessage

Riptide’s is the only 3-way text messaging platform that brings customers, drivers, and dispatchers together to resolve issues instantly

 San Francisco, CA
riptidehq.com
Joined March 2017
  • Tweets31
  • Following119
  • Followers30
13Media
We are excited to announce that we have integrated with @Onfleet, the fastest-growing provider of #lastmile delivery management software! Learn more in this press release: einnews.com/pr_news/60609585… #delivery
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Did you know that Riptide connects Drivers, Dispatchers, Warehouses & Customers with just SMS text? No App Needed. Learn how Riptide can enhance your #logistics communication here: riptidehq.com/ #logisticstech #lastmile #middlemile #freight
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Riptide CEO and Co-Founder Doug Marinaro joined host @TomRaftery on The Digital Supply Chain Podcast to discuss how Riptide enables customer service processes to bend instead of break. Listen here! riptidehq.com/news/riptide-f… #digitalsupplychain #logistics #lastmile
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Are you attending @ManifestFOL? Meet with us and discover how Riptide can help #lastmile companies resolve 100% of issues in minutes with instant 3-way messaging: meetings.hubspot.com/keith-w… #logistics #delivery
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For #lastmiledelivery companies, now is the prime time to start preparing fo a busy #holidayseason. You can't plan for every scenario, but @MyTotalRetail provides 3 ways to minimize the impact of uncertainties here: mytotalretail.com/article/fo… #retail #delivery

Last Mile Delivery Tips for the Holiday Season

Taking steps to limit miles driven, improving communication with customers, and keeping an eye on operations in real time, last mile delivery companies can reduce the risk of being the grinch that...

mytotalretail.com
Riptide brings customers, service providers, and agents together via 3-Way text messaging to resolve issues for #roadside service, #MRO, #LastMileDelivery, and #HomeServices. Learn more here: riptidehq.com/
Check out our new blog post discussing how connecting customers, drivers, and dispatchers with 3-way text messaging is eliminating exceptions for #lastmiledelivery companies: riptidehq.com/news/3-way-tex… #delivery #deliverysolutions #deliveryservice
Data from @freightpipes shows that issue resolution is critical to customer retention, with 60% of shoppers more likely to return if issues are resolved efficiently. @OneRailapp explains how to reduce the costs of bad deliveries here: onerail.com/how-does-bad-del… #delivery #3PL

The Hidden Costs of Bad Delivery Service for Your Business | OneRail

Last mile delivery mistakes, they can have a major impact on your bottom line because they are not one-offs.

onerail.com
8% of domestic first-time deliveries fail according to a study done by @Loqate. How much is your company losing from failed deliveries? See how Riptide irradicates #lastmiledelivery failures with 3-way text messaging here. #delivery #lastmile #freight #shipping
Did you know that the total cost of shipping for #lastmiledelivery is 53% of the total delivery cost? Learn tips on how to get #lastmile delivery right and reduce costs from @logistyx in this blog post: logistyx.com/resources/blog/… #deliverysolutions #logistics #freight
Discover how to make sure your #logistics software is effectively optimizing your #lastmiledelivery processes and improving your efficiency across your entire #supplychain in this article from @bringg: bringg.com/blog/logistics/do…

The Secret to Competitive Last Mile Services? Do More, With Less

bringg.com
Today's consumers are unforgiving when it comes to poor delivery experience. According to @TheShipsy, 58% of the shoppers expect their order to be delivered within 40 minutes. Learn about the current trends dominating #lastmiledelivery here:shipsy.io/blogs/last-mile-de… #logistics
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Riptide is the first 3-way text messaging platform for #lastmile delivery that brings customers, drivers, and dispatchers together in the same conversation to resolve issues instantly. Learn more here: riptidehq.com/3-way-texting-… #lastmiledelivery #delivery #logistics
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Riptide is the only 3-way text messaging platform that brings #lastmiledelivery customers, drivers, and dispatchers together in the same conversation to resolve issues instantly. View press release here: bit.ly/3r2DVnf #lastmile #delivery #operations #logistics
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We have met with some great companies at #HomeDeliveryWorld who see the value in connecting customers, drivers, and dispatchers with 3-way text messaging! Are you at @HDW_event? Book a meeting with us:bit.ly/3cCzdt0 Watch the video to learn how Riptide works!
Connect with us at #HomeDeliveryWorld, and let's discuss how Riptide's 3-way txt messaging is helping customers like DawgPack Delivery Inc. replace support tickets and improve resolution times from 1 hour to 3 minutes! Book meeting here: meetings.hubspot.com/bob-bur… @HDW_event
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Riptide is debuting at #HomeDeliveryWorld tomorrow! We are looking forward to connecting with some awesome companies like @UDS_Delivers & @PigeonShip. Are you attending? Contact us, and let's meet: bit.ly/3CIoqYI @HDW_event #delivery #logistics #supplychain
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Thrilled to share our newest @RiptideMessage client - @RepairPal - We’re excited to enhance communication and collaboration across their entire network for every consumer visit. It was great to watch the conversations roll in today! #3waytext #marketplaces #CX #SMS
Riptide@RiptideMessage1 Mar 2022
We are truly honored to have been chosen by @RepairPal. We look forward to making their marketplace even more responsive with Riptide! #3waytext #marketplaces #CX #SMS #textmessaging
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We are truly honored to have been chosen by @RepairPal. We look forward to making their marketplace even more responsive with Riptide! #3waytext #marketplaces #CX #SMS #textmessaging
RepairPal@RepairPal1 Mar 2022
Announcing a new, fast and convenient way for RepairPal Certified shops and dealers to communicate with customers! We’ve teamed up with @RiptideMessage to connect Certified facilities with customers via texting service. buff.ly/3tir415 #repairpal #fairrepair
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“Great #CX” is a common business concept. But how do you take that concept + turn it into something that’s *actually* a great customer experience? @stephaniethum @customers_furst @annettefranz @jeanniecw + @iclindberg shared some techniques in this post. t.ly/8fT8

Demystifying Customer Experience: 5 CX Veterans Share Wisdom - Guest Post by Karyn Furstman, CCXP

While the idea of delivering a great customer experience has been around for many years, I’m amazed at how often I hear of companies struggling to define, deliver, and tie it to long-term value. I...

practical-cx.com
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