The mission of the Office of the City Auditor is to independently assess and report on City operations and services.
San Jose, CA
Joined November 2017
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City departments implemented or closed 29 audit recommendations in the last six months, bringing the 10‑year implementation rate to 90 percent. 73 recommendations remain partly or not implemented. Read the #report: bit.ly/ARFU-Jun-26
An audit found OEDCA’s performance measures are generally useful and reliable, but some can be clearer and more meaningful. OEDCA should refine select measures, document methodologies, and clarify expectations with external partners. Read the #audit: bit.ly/audit-26-05
Why do employees leave, and how can the City prepare for staffing changes? The audit found opportunities to collect better employee sentiment data, improve stay/exit interview guidance, and support departments with succession planning. Read the #audit: bit.ly/audit-26-04
We’re hiring Program Performance Auditors!📢 Join a great team and help make a meaningful impact. Apply here: bit.ly/HiringAuditorsCSJ
An audit found that Housing is not completing all property reviews and inspections and can strengthen oversight of affordability restrictions. Housing should clarify goals for the team and develop a policy on over-income tenants. Read the #audit: bit.ly/Audit-26-03
Do you have any ideas for @CityofSanJose programs that could be more efficient, effective, or equitable? 💭Let us know! We're considering projects to add to our audit work plan for the coming year. Email us your suggestions at [email protected]
A follow-up audit of Police staffing, expenditures and workload found continued challenges with staffing and increases in overtime expenditures despite lower calls for service. Read the #audit: bit.ly/audit-26-02
The City of San José sets sewer rates to recover wastewater service costs. The audit reviewed the rate-setting process and identified opportunities to update assumptions, develop reserve policies, and improve transparency. Read the #audit to learn more: bit.ly/audit-26-01
The Annual Report on City Services for FY 2024–25 examines key City performance metrics and the results of the annual citywide survey of San José residents. The report is to help the public better understand the City’s performance in key areas. Learn more: bit.ly/25-07-SEA2024-25
Team San Jose exceeded its performance targets for fiscal year 2024-25. Learn more in our latest #audit: bit.ly/Audit-25-06
The Fire Department has strengthened its controls over controlled substances, and the audit found no evidence of theft or tampering. Read the #audit to learn more: bit.ly/audit-25-05
Opportunities exist to strengthen San Jose’s homelessness response through improved outreach, better coordination, and enhanced grant oversight — steps that can help make services more effective. Read the #audit to learn more: bit.ly/audit-25-04
Kudos to all City staff—including Animal Care Services, BeautifySJ, and the Language Access teams—for their progress in implementing the audit recommendations.
The audit of the City's procurement process found that the City should review its risk strategy, performance measurement, and guidance for City staff. Read the #audit to learn more: bit.ly/audit-25-03
Check out our Access and Use of Traffic Safety Services audit! We found targeted outreach and other improvements can enhance equity in services. We made recommendations to expand access and use of traffic safety services. Read the #audit to learn more: bit.ly/audit-25-02
In FY 2023-24, the City charged organizers at least $622,000 in permits, labor, and services across 84 large outdoor special events. Read the #audit to learn about the process and areas where the City can improve customer service and transparency of costs: bit.ly/audit-25-01
Do you have any #audit ideas to improve @CityofSanJose programs and services?🤔💭We're considering projects for our FY 2025-26 work plan. Email us your suggestions at [email protected].
The ALGA Knighton Award for the outstanding Animal Care and Services audit arrived recently. Congratulations once again to the team for their contributions to this achievement! 👏
We just wrapped up attending @ALGA_Gov's Annual Conference (virtually)—insightful sessions on local government transparency and great networking! One presentation covered ways to use mapping tools to visualize location data in audits.🖥️👏 #LocalGov
Happy Earth Day! To celebrate, read our Tree Removal audit which covered how the City can better ensure replacement trees are planted and the canopy is regrown. Learn more: bit.ly/audit-22-08
