✅ Trains are now running normally following damage to the electric third rail between Southampton Airport Parkway and Eastleigh and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

🚧 Planned engineering works will be taking place on the South Western Railway network this weekend Saturday 24 and Sunday 25 October. The Southampton Central, Staines, Guildford to Petersfield and Yeovil Junction to Honiton areas will be affected. For full information, please check our website: southwesternrailway.com/plan…

Following damage to the electric third rail between Southampton Airport Parkway and Eastleigh, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 18:00. More information: southwesternrailway.com/disr…

✅ Trains are now running normally following a tree blocking the railway between Winchfield and Fleet and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

The email for customer service should be [email protected]. ^LJ

Hello, as far as I am aware there are currently no issues with the website. I would advise contacting our customer service team on 0345 6000 650 and a team member will be able to advise further on this. ^LJ

⚠️ Engineering work will affect train services on the Island line between Saturday 31 October and Sunday 29 November. Buses will replace trains on all or part of the route during this time, so please check your journey carefully. Plan ahead👇southwesternrailway.com/plan….

⏱️ We have received an update and disruption to our services is now expected until 20:00. As the investigations are ongoing this may change but we will update you if it does.

⏱️ We have received an update and disruption to our services is now expected until 17:00. As the investigations are ongoing this may change but we will update you if it does.

✅ Trains are now running normally following a tree blocking the railway between Malden Manor and Motspur Park and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

✅ Trains are now running normally following a tree blocking the railway between Winchester and Basingstoke and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

Following a tree blocking the railway between Winchester and Basingstoke, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 17:00. More information: southwesternrailway.com/disr…

Following a tree blocking the railway between Winchfield and Fleet, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 16:00. More information: southwesternrailway.com/disr…

Hello, the rail replacement bus from Eastleigh to Southampton takes around 25/30 minutes, depending on traffic. Yes the rail replacement bus should stop outside the front of the station at Southampton. ^LJ

Yes the 15:48 service should be running on time. ^LJ

Hello, the 14:48 service has departed Portsmouth Harbour and is currently approaching Hilsea. ^LJ

⏱️ We have received an update and disruption to our services is now expected until 17:00. As the investigations are ongoing this may change but we will update you if it does.

Hi, Network Rail do a really good job of clearing a large amount of risky trees. Unfortunately if you remove too many trees then the root systems deteriorating can then cause land slides which is a big problem. Unfortunately during extreme weather it can be very difficult to foresee which trees are going to cause an issue. ^RC

Hi, I'm only advising what is permitted with the ticket you have purchased. If someone was aiming to travel to Virginia Water, they wouldn't be able to purchase a ticket to Egham and then use this journey to travel to Virginia Water, Otherwise they are being charged a fraction of the correct ticket. ^RC

Hi, your ticket is not valid on this route but if you ask the guard before boarding they may be able to accommodate this. ^RC