Building innovative AI tools for marketing and customer service teams since 2011. TOP20 European deep-tech scale-up, #sociallistening #AI #chatbots #voicebots

Joined June 2016
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Alior Bank was looking for a solution to automate calls in the Call Centre, provide modern contact channels, and reduce the workload of the #CallCentre agents. Learn how a #voicebot helped address these issues: sentione.com/resources/case-… @AliorBankSA
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Top challenges of #voicebot and #chatbot development include: training a language model correctly, overcoming customers’ mistrust of bots, reading emotions, security concerns and more! Learn more about the challenges and how to overcome them on our blog: sentione.com/blog/challenges…
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Learn how an #AI #chatbot helped Vimec - an industrial machinery manufacturing company - improve their #sales and #customersupport processes: sentione.com/resources/case-…
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You’ve chosen a tech partner that will help you build a #chatbot or a #voicebot – now what? 🤔 Read our breakdown of 5 stages of an #AI bot implementation project every manager should know to deliver a successful bot: sentione.com/blog/chatbot-pr…
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How to select the right #chatbot/ #voicebot provider? In today's post from our Manager’s Handbook Series, we walk you through 10 steps to help you make an informed decision when choosing an #AI bot provider for your organisation. sentione.com/blog/how-to-cho…
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How are you leveraging #AI in your business? Most companies don’t think of their #chatbot as a driver of sales. And yet, Hubspot survey found that 47% of respondents are willing to buy products from a bot. Learn more about chatbots and #ROI on our blog: sentione.com/blog/maximising…
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Welcome to #AI Bots - A Manager's Handbook Series where we will offer in-depth guidance to assist you in effectively planning, initiating, and delivering a #chatbot project for your company. Today, learn how to get things started: sentione.com/blog/how-to-man…
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On which communication #channels do you encounter #chatbots in #customerservice the most? Let us know below! Learn more on our blog: sentione.com/blog/top-custom…
100%Webchat (company's websit
0%WhatsApp
0%Facebook Messenger
0%Skype for Business
1 votes • Final results
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91% of consumers are more likely to shop with brands that place focus on personalisation. This is why you should consider #multilingual #chatbots. Learn how to provide multi-language support to your customers by reviewing some real-life use cases: sentione.com/blog/multilingu…
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How to monitor your chatbot's performance?Your #bot may be underperforming as a result of: poor training, bad user experience, improper channel implementation, maintenance issues, limited functionality and integration. More on #chatbot #KPIs on our blog: sentione.com/blog/chatbot-me…
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Where should your #chatbot be implemented? Establishing a webchat on your company’s website is a common choice, but you can also consider social media platforms or internal collaboration tools. Head over to our article for an in-depth analysis: sentione.com/blog/the-best-c…
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At SentiOne, we focus on customer-led product development - growing our #botbuilding 🤖platform according to our users’ needs. So, what has our Product Team been up to lately? Check out the top features we’ve implemented in Q2: sentione.com/blog/sentione-a… #AI #conversationalai
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How to train your #chatbot? Head to our blog to learn how to: - Train and optimise your chatbot’s #NLU engine - Train your chatbot for quality conversations - Accelerate and improve #chatbot testing - Speed up bot training with #ChatGPT And more! sentione.com/blog/training-a…
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