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Leaders in Aftermarket Excellence and Servitisation Transformation for Engineered Equipment and Parts #servitization #aftermarket #serviceparts #supplychain

United Kingdom
Joined February 2010
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"Organisations often fail with digital transformation because they don’t balance technology with business strategy or align their leadership team around a shared vision." bit.ly/4s8K6UU #AI #ERP #Aftermarket
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AI can provide efficiency gains through the real-time visibility of issues, opportunities and removal of human errors Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction
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Why is aftermarket seen as the ‘poor relation' to manufacturing despite aftermarket making more profit and keeping the ‘manufacturing side' alive? Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket
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Analytical AI enables machines to analyse vast amounts of historical data to make predictions, whereas generative AI (gen AI) like ChatGPT for example, generates new outputs that are like human-generated content. Read more 👉 bit.ly/43Fbsrx #AI
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Regardless of all the new technologies that have merged in recent years, the failure rate of digital transformations has stayed the same – at circa 80%. Find out why, here... Read more 👉 bit.ly/4s8K6UU #AI #ERP #Aftermarket
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Relying on the software vendor alone to implement your new ERP system without additional external business transformation expertise is often another cause of failure! Read more 👉 bit.ly/4s8K6UU #AI #ERP #Aftermarket
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"ERP, AI and digital transformations fail because business leaders don’t understand and address the strategic, cultural and operational business changes that are required to implement their chosen system properly." bit.ly/4s8K6UU #AI #ERP #Aftermarket
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Most people think that ERP, AI and digital transformations fail because they select the wrong ERP system or digital technology but that is wrong! Read the full article: Why 80% of Digital Transformations Fail ▸ bit.ly/4s8K6UU #AI #ERP #Aftermarket
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"Costly re-work of digital transformation activities can be avoided by getting your transformation right first time." bit.ly/4s8K6UU #AI #ERP #Aftermarket
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Many organisations launch digital and transformation initiatives without defining measurable outcomes and Key Performance Indicators (KPIs) that are realistic and achievable for their own business. Big mistake! Read more 👉 bit.ly/4s8K6UU #AI #ERP #Aftermarket
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Studies show that change resistance and leadership misalignment challenges are often the primary reason that digital transformations fail. Read the full article: Why 80% of Digital Transformations Fail ▸ bit.ly/4s8K6UU #AI #ERP #Aftermarket
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Over the last 40 years that I have been implementing ERP systems and managing digital transformations, a lot has changed. Read the full article: Why 80% of Digital Transformations Fail ▸ bit.ly/4s8K6UU #AI #ERP #Aftermarket
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"Learn why 80% of Digital Transformations Fail..." bit.ly/4s8K6UU #AI #ERP #Aftermarket
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"When business leaders treat digital transformation purely as an IT project, instead of the business reincarnation that it really is, they create a massive disconnect between technology systems and business outcomes." bit.ly/4s8K6UU #AI #ERP #Aftermarket
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AI can predict maintenance needs based on historical condition data to automate inspections and maintenance events and thereby reduce unplanned service disruptions. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways
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"All manufacturers compete on the quality of their aftersales service experience whether they recognise it or not" Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket
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