Why a lot of people have a hard time booking meetings: they don’t really understand what they’re saying
You need the logic first. This doesn’t work if you don’t know why you’re asking the questions, don’t have a good list, or it’s not a problem that needs solving
Biggest unlock
Take the thinking completely out of it for the prospect. Make the ROI so simple they don’t have to figure it out.
“Based on what you said, here’s what I recommend. Here’s why. Here’s the plan.” Fill in every gap so all they have to do is say yes or no.
Your ICP is your dream client
The one person you'd call if you could only talk to one
Not anybody who can buy
Not every nonprofit
Not every title at every company
Objection handling does not become persuasion or convincing or anything like that or trying to get somebody to see things your way.
If you just follow up for no reason and there’s no value provided
“I’m following up with this guy and there’s nothing positive I can say to help him or benefit him”
Why would you follow up with him then?
Sales is one of the harder skill sets on the planet, which is why it’s compensated so well
Rejection is part of the job
Not taking failure or rejection personally is by far one of the most important traits to actually become a highly consistent, top performing salesperson
As an SDR you can pretty much brute force success
Outwork your metrics
Focus on what moves the needle
Cold calls
Emails
Reaching out
Rescheduling demos that no show
Not making excuses about dial counts
Do the revenue generating work
If you want to get into way more conversations when you’re cold calling, you need to use the word specifically as often as you can
“We actually work specifically with Medicare insurance agencies”
They’re going to start dropping their guard immediately
The thing you need to realize about rejection
A lot of the time it’s nobody just telling you no
The person’s not paying attention to you
They’re busy with something else
They’re not fully understanding the way that you communicate
Why volume matters in sales
Hundred dials today
Tons of feedback
If every CEO points you to the COO
Now you know
Build the list around COOs
You learn by doing
Not by sitting there thinking about it
General rule of thumb on sales calls
You should not be opening your mouth unless you have a question to ask or value to give
You don’t say “this is” or “my name is” or “I’m calling with this company”
It’s automatically going to tell the person that you are a salesperson
Act like you know who it is that you’re calling for
“Yeah, I was calling to speak with John, like is he in today?”
Where i see a lot of people fail in sales
They treat it like a battle
Overcoming objections
You vs them
It should always be a win-win
A partnership
Get on their team
Get them to like you and trust you
Make it about them
What most sales reps don’t understand is that it is extremely hard to take somebody from a complete no to a yes
It’s really not repeatable
It’s not scalable
What you have to do instead is get objections out of the way before they even come up
“Call me in six months”
“Okay, is there a specific reason why you’re thinking six months?
Is there something that’s priority above this right now?”
They might just be like “yeah man, we just don’t care about that at all”
You just saved yourself a follow up in six months
The way you gain confidence is making tons of reps and realizing nothing bad is going to happen
Worst case scenario someone hangs up on you
Someone on the other side of the country hangs up on you
You’re not even a real person to them
So just keep going
If the decision maker’s not in
Get a callback time
“No worries, do you know when he’ll be in by chance? Is he coming in later today or maybe tomorrow?”
Be human, be kind, ask for their help
Most of the time they’ll point you in the right direction..
Can I steal 30 seconds from you?
Would you hate me if this was a cold call?
The answer to that question is yes
You say “did I catch you a quick second?”
They have no idea what this is about
So you don’t want to raise any red flags
