ShopRunBack (@Shoprunback) header
ShopRunBack (@Shoprunback) profile picture

ShopRunBack

@Shoprunback

Next-generation returns service for online retailers, physical stores and their customers who can easily return any product #ecommerce #reverselogistics #retail

 Paris
shoprunback.com
Joined March 2015
  • Tweets877
  • Following4.1K
  • Followers1.7K
✴️Introducing our clients✴️ @chantelleparis x @ShopRunBack Check out our case study here 👇featuring our customer @chantelleparis to find out how a comprehensive returns management process can strengthen the customer experience and help to boost sales: shoprunback.com/2022/06/21/c…
Image from ShopRunBack (@Shoprunback)
1
153
Creating a seamless #returns experience starts with having the right #technologies and #services 🏆 ✴️Introducing our clients✴️ @GEODIS_Group x @Shoprunback Learn about GEODIS’ experience and see what our-end-to returns optimisation can do for you: 🎯shoprunback.com/2023/02/13/g…
Image from ShopRunBack (@Shoprunback)
164
𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐨𝐮𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 @theagentfashion𝘅 @ShopRunBack "𝘚𝘩𝘰𝘱𝘙𝘶𝘯𝘉𝘢𝘤𝘬 𝘩𝘦𝘭𝘱𝘦𝘥 𝘶𝘴 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘪𝘴𝘦 𝘢𝘯𝘥 𝘮𝘢𝘯𝘢𝘨𝘦 𝘰𝘶𝘳 𝘣𝘳𝘢𝘯𝘥𝘴' 𝘳𝘦𝘵𝘶𝘳𝘯 𝘧𝘭𝘰𝘸 𝘪𝘯 𝘵𝘩𝘦 𝘮𝘢𝘳𝘬𝘦𝘵𝘱𝘭𝘢𝘤𝘦..." Déborah Schinasi, 𝗖𝗢𝗢 TheAgent
𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗰𝗹𝗶𝗲𝗻𝘁’𝘀 𝘀𝘁𝗼𝗿𝘆 𝗵𝗲𝗿𝗲: 🇬🇧 https://www.shoprunback.com/2023/01/31/theagent-x-shoprunback/ 🇫🇷 https://www.shoprunback.com/fr/2023/02/01/theagent-x-shoprunback/

ALT 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗰𝗹𝗶𝗲𝗻𝘁’𝘀 𝘀𝘁𝗼𝗿𝘆 𝗵𝗲𝗿𝗲: 🇬🇧 https://www.shoprunback.com/2023/01/31/theagent-x-shoprunback/ 🇫🇷 https://www.shoprunback.com/fr/2023/02/01/theagent-x-shoprunback/

115
@ShopRunBack x @3Suisses 🎬 Replay 🔔Did you miss our #webinar about how you can use a #returnpolicy to build #customerloyalty? Don't worry! We have the replay available here: attendee.gotowebinar.com/rec… 👉#returnsmanagement can be a powerful tool in improving #customerexperience👇
Image from ShopRunBack (@Shoprunback)
66
🌟Introducing our clients🌟 Top retailers like @3Suisses /ShopInvest trust us at @Shoprunback to manage their complex returns process with precision and speed. 🎯Check out our case study here and see what we can do for you👉 : shoprunback.com/2022/05/14/s…
Case Study ShopInvest_ShopRunBack: https://www.shoprunback.com/2022/05/14/shoprunback_case_study_shopinvest/

ALT Case Study ShopInvest_ShopRunBack: https://www.shoprunback.com/2022/05/14/shoprunback_case_study_shopinvest/

72
💡𝐈𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐫𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐩𝐨𝐬𝐭-𝐡𝐨𝐥𝐢𝐝𝐚𝐲 𝐬𝐩𝐢𝐤𝐞 𝐢𝐧 𝐨𝐫𝐝𝐞𝐫 𝐫𝐞𝐭𝐮𝐫𝐧𝐬? Register today for @Shoprunback #webinar: RETAIN YOUR CUSTOMERS WITH YOUR RETURN POLICY to get advice from our experts: register.gotowebinar.com/reg…
To better understand how the return policy affects your business and customer experience, sign up for our webinar here: https://register.gotowebinar.com/register/3471026694989399389 Our experts offer their insight on the following key issues: 📈Why and how should returns be thought of as a positive mechanism? 💎How can a clear and straightforward return policy attract and retain customers? 🛠 What are the most critical aspects of a successful return policy and customer expectations? 💛 What are the best practices to follow and examples to look at?

ALT To better understand how the return policy affects your business and customer experience, sign up for our webinar here: https://register.gotowebinar.com/register/3471026694989399389 Our experts offer their insight on the following key issues: 📈Why and how should returns be thought of as a positive mechanism? 💎How can a clear and straightforward return policy attract and retain customers? 🛠 What are the most critical aspects of a successful return policy and customer expectations? 💛 What are the best practices to follow and examples to look at?

59
🌟Dear Customers, Partners and @ShopRunBack Team! 🌟As the year comes to a close, we would like to THANK YOU for your continuing support and trust in @ShopRunBack and our team's dedication and hard work to improve logistics and make online returns efficient and sustainable.🎉🎉
Image from ShopRunBack (@Shoprunback)
75
🚨WEBINAR: RETAIN YOUR CUSTOMERS WITH YOUR RETURN POLICY 🚨 Our experts, Judith Giraud & Florian Laudillay @ShopRunBack, will be speaking with Joanna Spiewak-Dubourg, Group Logistics/Transport Manager at @3Suisses / #ShopInvest ✍️Join the debate here: register.gotowebinar.com/reg…
Image from ShopRunBack (@Shoprunback)
82
In France, only 1 out of 10 customers never had a problem returning an item. Do you know what the other 9 are struggling with? 🧐 ❌51% cancel due to return terms. 🔍67% check return policy beforehand; 🛠84% think returns are too complicated or costly. 💸94% want free returns
IFOP study for Quadient / March 2022: https://www.ecommercemag.fr/Thematique/logistique-1222/barometre-etude-2182/Breves/9-Fran-ais-sur-10-confrontes-a-des-difficultes-pour-372900.htm #Retour #returnpolicy #ecommerce #ecommerce #logistiqueretour #reverselogistics #transport

ALT IFOP study for Quadient / March 2022: https://www.ecommercemag.fr/Thematique/logistique-1222/barometre-etude-2182/Breves/9-Fran-ais-sur-10-confrontes-a-des-difficultes-pour-372900.htm #Retour #returnpolicy #ecommerce #ecommerce #logistiqueretour #reverselogistics #transport

90
@ShopRunBack has been selected as one of the 6 thematic rapporteurs in the @UPU_UN #ConsultativeCommittee, focusing on strategies to improve the cross-border eCommerce industry. Learn more about what we do and the work of @UPU_UN CC here: upu.int/en/Universal-Postal-…
Image from ShopRunBack (@Shoprunback)
1
1
2
Load more