Explore, Experience and Learn. Views are my own.
Belgium
Joined September 2015
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@rpochandigarh @passportsevamea My father-in-law’s passport application (filed at Ludhiana on 11 Aug) is still stuck in review for his Class 10 marksheet. It’s been over 2 months with no response to emails or calls. Requesting your urgent attention and support to resolve this.
Hey @HDFCERGOGIC, your support team is applying standard cancellation templates blindly! Parents postponed trip due to flight costs and haven't left India. Your policy rules allow refunds with passport proof, yet agent says "zero refund". Please escalate.
Hey @HDFCERGOGIC, why is your customer care completely ignoring change requests for senior citizens? Leaving elderly travelers stranded with uncorrected Schengen policy dates is a horrific deficiency of service. Emails ignored, bots giving misleading replies. @IRDA_OFICIAL help!
Hey @HDFCERGOGIC, why is your customer care completely ignoring change requests for senior citizens? Leaving elderly travelers stranded with uncorrected Schengen policy dates is a horrific deficiency of service. Emails ignored, bots giving misleading replies @irdaindia
Utterly misleading & confusing communication from @HDFCERGOGIC for elderly parents' policy! First you promise a pro-rata refund, then your support sends contradictory automated emails. The math is simple, stop stalling with system templates. Review SR 114-515-235 now!
Still no basic response from @HDFCERGOGIC for SR 114-515-235. I understand banking payments take days, but confirming a pro-rata refund breakdown for elderly parents should take minutes. The math is simple as it's your own corporate policy! Stop ignoring us @IRDAIOfficial
Still facing total radio silence from @HDFCERGOGIC after providing details in DM. Elderly parents cancelled travel policy on the exact start date (19/08) but were wrongfully denied a refund by a bot. Passport proofs are in your inbox. Check SR 114-515-235 immediately!
@HDFCERGOGIC. Total radio silence in DMs regarding senior citizens travel insurance. You are actively violating your own travel policy rules. Passport proofs of non-travel are in your inbox. Check SR 114-515-235 immediately.@ConsumerAff @consaff_india and @IRDA_OFICIAL
Disappointed with @HDFCERGOGIC. Parents postponed travel to Europe, never left India, but customer care says zero refund because the risk start date passed today.
Now, @Swiggy is refusing to reimburse the 30% discount I am legally owed. They only want to refund the ₹100 booking fee. This is a blatant deficiency in service under the Consumer Protection Act. I picked this restaurant solely because of their promised offer!
Extremely disappointed with @SwiggyCares @Swiggy. Paid a cover charge for a Dineout deal promising a 30% discount. At the restaurant, the app failed. Followed customer care's advice to reinstall/refresh, but got no fix. Forced to pay full bill!
I request @SwiggyCares to escalate this immediately and reimburse the full 30% discount amount. Copying @jagograhakjago
Why should consumers bear the financial brunt of @Swiggy’s technical glitches? Your app failed, your support failed on the spot, and now you expect me to pocket the loss? A booking fee refund does not cover my actual financial loss.
Extremely disappointed with @SwiggyCares @Swiggy. Paid a cover charge for a Dineout deal promising a 30% discount. At the restaurant, the app failed. Followed customer care's advice to reinstall/refresh, but got no fix. Forced to pay full bill!
My Airtel mobile data is completely useless and slow. I can’t complete a single task or get any work done today. Your automated IVR bot is refusing to connect me to a human agent.@Airtel_Care #AirtelDown #Airtel #BadService
Shared the requested info in DM.
We truly understand your concern and are committed to assisting you. To help us resolve this matter promptly, we kindly request you to share your booking ID along with your contact number via DM. Once we receive your booking details, we will immediately begin working on a solution. - Sagar
teapawt.net/messages/compose…
Urgent! @goibibo @GoibiboSupport emailed saying @flyspicejet cancelled my flight, but SpiceJet customer care can't see my name on PNR due to an unmapped group booking. Goibibo phone lines are completely unresponsive. Need to rebook an alternative flight immediately. Please help!
Total nightmare. Vacation is ruined. I am stuck stranded with zero help from either brand. Accountability is missing. Please fix @GoibiboSupport @goibibo @spicejet #BadService #TravelHorror
@rpochandigarh @passportsevamea Sir, Madam Kindly help. Passport verification is stuck for 2+months. Your assistance is needed. Unable to register grievance online.