Switzerland
Joined December 2014
Replying to @TCL_reseau
@TCL_SYTRAL bonjour, j’ai enregistré une plainte sur votre site car une de vos conductrice qui transporte des 100aines de passagers par jour, était au téléphone . Dans sa main, au dessus de son volant, pendant plusieurs minutes. Résultat elle conduisait n’importe comment et …
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… et elle freinait de manière très abrupte. Je suis tombé dans le bus (une 10aine de témoins) mais elle n’a rien vu, évidemment. J’ai eu mal aux côtes une 10aine de jours. Cette requête qui devait être traitée «dans les plus brefs délais» date du 19.01.24.. aucune nouvelle…
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C’est pas assez grave pour mériter une investigation ? @TCL_SYTRAL C’est normal de laisser passer une conductrice à la conduite extrêmement dangereuse à bord d’un 18 tonnes dans les rues de Lyon ?
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… and discovered the email stuck for 10days with her useless boss was not the right service. Sent another email too then (why ??) and told me she put “super super urgent” in the title. 4 days later I call, 5 days later I call, still no answer to the super super urgent email…
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Yesterday I have been assured that no matter what I’ll fly back on the 16th. We are the 12th, I have to return on the 16th, I have no news, it was your mistake. Well done ITA, second time out of two you screw up, but last time was under another name. Nothings has changed.
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Replying to @Sunrise_fr
@Sunrise_fr 6,5 mois après la demande de portage, rien n'est fait. Service contrat qui me mène en bateau: 22.07 je leur demande où en est mon portage prévu le 25.07.. - "je viens de contacter l'équipe technique poir accélérer le processus, on vous rappelle le 25.07 à 10h30". 1/3
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Le 25.07 à 10h50 comme si j'avais que ça à faire: S: "je vais contacter le service technique pour accélérer le processus" Moi: "c'est ce qu'à dit votre collègue le 22.07" S: "On attendait de voir si ça se debloquait, nos techniciens sont sur le coup on vous rappellera." 2/3
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Si ça allait se débloquer tout seul au bout de 7 mois? Ça fait 10j que j'attend un rappel et que je paye un abonnement plus cher en attendant. Et je parie que la réponse Twitter sera du même niveau: "On est dsl on va remonter le problème". Bienvenu chez Sunrise.. 3/3
Replying to @easyJet
@easyJet except being sorry 2days later on average on Twitter, do you ever find an acceptable resolution for your customer ? It looks like easyjet is like antivaxxer, they carry all the misery of the world: bad weather, unrully customer, cataclysm, plague. Never your fault.
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@easyJet why saying the 6hours delay was due to a Passenger Issue (extraordinary circumstances..)? The pilot explained us that he had to fly a medical emergency because the original crew did not had the legal resting delay. This is bad organisation, and a lie.
Florian Bonnet retweeted
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Delighted to have won the pre- @SourcingSummit hackathon and made my way to Amsterdam ! It's going to be an awesome event full of legendary sourcers. Still so much to learn and another hackathon :) Well done to all the participants, tough competition ! #SOSUEU #SourcingSummit
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From Sydney sunshine last week to sleet in Switzerland! Great visit, amazing client. The weather wasn’t any correlation to the conversation!
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We surveyed 1,000 UK workers to find out how they think #ArtificialIntelligence will impact the workforce: ow.ly/5YnN30f5vH8 #AI #ML
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I just finished the sixth sourcing game on sourcing.games via @jantegze #SourcingGames #Sourcing Congratulations @IkerJR !
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Where is the secret level? I know, but it's a secret, sorry! sourcing.games via @jantegze #SGame4SL #SourcingGames
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I just finished the fourth sourcing game on sourcing.games via @jantegze #SGame4 #SourcingGames
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We're more likely to be recommended than Amazon, Apple and Netflix - but why? ow.ly/92PN308kHDW
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