Citizens Advice St Helens

Good Morning St. Helens! Here are all the ways you can get in touch with us this week for free, impartial and independent advice. 💙

If you're finding it hard to keep up with your energy costs, talk to us now, before winter really starts. It's free and confidential, and our advisers know St Helens. Call 01744 737866 (Mon–Fri, 9am–4pm) or visit sthelenscab.org.uk

It's Trustees Week so we're saying a big thank you to our Trustees. While our advisers and volunteers help people across St Helens every day, our Trustees work behind the scenes, giving their time and experience to guide the charity, support our team and plan for the future.

If an employer withdraws a job offer before you start, you might be entitled to pay for your notice period if the employment contract had already started. Read more about about claiming pay ⤵️ bit.ly/4zkXtEZ

Are you a good listener? Patient? Someone who likes solving problems? Then you could make a real difference to people in St Helens. Our volunteers help thousands of local people every year. Find out more at sthelenscab.org.uk

Managing the financial affairs of a loved one who has passed away can feel overwhelming. Their estate is passed on according to their will or the legal rules of intestacy. Read more about dealing with financial affairs ⤵️ bit.ly/4A4qbdi

Thinking about popping in to see us, but not sure what happens? Here's what to expect. Drop-ins run Wed, 9am to 12noon at 2nd floor, Millennium Centre, Corporation Street, St Helens Can't make it in? Call 01744 737866 (Mon–Fri, 9am–4pm) or sthelenscab.org.uk/

Ever left a letter unopened because you already know what it says? The sooner you act, the more options you're likely to have. Our debt advisers will go through everything with you and help you put together a plan you can manage. No judgement. No lecture.

Worried about energy bills? Watch how we helped Shane clear his energy debt, in this video by @CadentFoundation youtube.com/watch?v=GwPz8hOv…

🧑‍⚖️ You can represent yourself in court or at a tribunal if you don't have a solicitor or barrister. However, it's always best to check if you qualify for free or affordable legal help first. Read more about preparing for court here ⤵️ bit.ly/47QBsls

If you've been injured in a workplace accident or developed a health condition because of your job, you might be eligible for Industrial Injuries Disablement Benefit (IIDB). Find out more about claiming IIDB ⤵️ bit.ly/4BxAesM

Just a little reminder that we'll be at this event at St Helens Minster along with lots of other local services and organisations. Pop in and say hello. facebook.com/events/st-helen…

🏠 Many landlords ask for a guarantor before you can start renting a home. A guarantor agrees to pay your rent if you don’t, and your landlord can take legal action if neither of you pays. Learn more about how guarantors work here ⤵️ bit.ly/4jA7skT

When a relationship ends, courts can transfer property to support a child. You’ll usually need to try mediation and get legal advice before making an application. Read more about the process here ⤵️ bit.ly/4Bk5R99

Has your bank account been frozen after being declared bankrupt? Your account may be locked immediately, but you still have options to access a bank account and manage your money during bankruptcy. Find out more on our website ⤵️ bit.ly/4iwtST8

🚘 Got a parking ticket in the post when someone else was driving your car? You might be able to appeal if you weren’t responsible for the vehicle, but it depends on the type of ticket you received. Read more about your options here ⤵️ bit.ly/3TM3gnO

There’s lots to think about when moving home. From packing, to bills… and that’s all before you’ve even thought about buying some houseplants! Check out our top tips for moving home ⤵️ bit.ly/3VYb9qT

💻 Want to adjust your hours, work from home, or change your working pattern? You may have the legal right to make a statutory flexible working request to your employer. Find out how to make a request and what your rights are ⤵️ bit.ly/4rqvUpW

🐣 Expecting a baby and wondering about your rights at work? Every employee is entitled to up to a year of maternity leave, regardless of your pay, hours or how long you've worked there. Read more about your entitlements and how to take leave ⤵️ bit.ly/4xxGmOJ

Thinking about claiming compensation for a personal injury? There are strict time limits for taking legal action, so getting specialist legal advice early is essential. Check your options and how to get started ⤵️ bit.ly/4i2aHiL

Are you trying to agree on child arrangements after a relationship has ended? An informal agreement usually works best, but you have options if you can’t agree or need extra support. Read more about this here ⤵️ bit.ly/4ymNQVe