Standard Chartered Help

We experienced a temporary disruption to our online and mobile banking services. Services are now fully restored. We would like to apologise for any inconvenience caused and thank our clients for their understanding.

Hi Bamingham, this is not the experience we aim for and we apologize for any inconvenience caused. We have forwarded your query to our team. Please be assured that our team will connect with you for further assistance.

We have connected with the branch team, and we have forwarded the issue to the relevant team. We request you to please connect with the branch team for further assistance. Thank you. ~TS

Hi, we apologise for the inconvenience caused. We have responded via DM.

We have noted that you have parallelly reached out on X- @StanChartHelp . We will assist you through X- @StanChartHelp to ensure your query is addressed seamlessly. ~TS

We're sorry to learn this. For security reasons, we would advise that you delete your post that has your contact number from public view.

@satibaj By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2)

@satibaj Hi, this is not the impression we want you to have and apologise for any inconvenience caused. Kindly share your registered contact number with the country code via DM. (1/2)

Hi Kush, thank you for connecting with us. Please be assured that our team will check and get back to you. ~PR

We'd like to inform you that your concern has been addressed. We truly appreciate your patience while we worked on this. If there is anything more we can assist you with, please do not hesitate to reach out. Thank you. ~SS

For email assistance, please send an email to [email protected] / [email protected] and our team will be happy to assist you. Thank you. ~TS

We'd like to inform you that the complaint (20261005432224) raised has been closed. We truly appreciate your patience while we worked on this. If there is anything more we can assist you with, please do not hesitate to reach out. ~MD

@jps57911 Please let us know when it would be best to call or if there is an alternate number we can use to reach you. ~TS(2/2)

@jps57911 We’ve been trying to get in touch on your contact number to assist you but haven’t been able to connect. We are committed to supporting you and want to make sure we reach out at a convenient time. ~TS(1/2)

We have reached out and addressed your concerns. Should you require any further assistance or have any additional questions, please don’t hesitate to reach out to us. ~PR

By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2)

Hi Alice, thank you for reaching out to us. Kindly share your registered contact number with the country code via DM. (1/2)

Please let us know when it would be best to call or if there is an alternate number we can use to reach you. ~JK(2/2)

We’ve been trying to get in touch on your contact number to assist you but haven’t been able to connect. We are committed to supporting you and want to make sure we reach out at a convenient time. ~JK(1/2)

@sonadipatil We have reached out and addressed your concerns. Should you require any further assistance or have any additional questions, please don’t hesitate to reach out to us. ~TS

Please be assured that your complaint 20261013440276 is already being investigated. We have also forwarded the information to our team to prioritize the resolution. ~JK