Welcome to the official customer support account of @SunCellular. You may also reach us through our hotline, 200.
Philippines
Joined February 2010
- Tweets101K
- Following8.4K
- Followers40.4K
- Likes1.2K
A new year in the new normal. As we struggle to survive and sustain ourselves in this pandemic, we realize the priceless gift Hope brings.
Click the video and see how @PLDT and @livesmart keep us all #ConnectedByHope
youtu.be/iLCC5uwRvAA
Sun Cares retweeted
PUBLIC ADVISORY
[09 August 2020]
An Important Reminder For our Mobile Phone Customers
Please do not install or download apps from unverified sources. Be wary of email or messages from unfamiliar sources asking you to click on a button or provide personal information. (1/6)
Sun Cares retweeted
As part of our continuing anti-simjacking efforts, we would like to remind our customers that @LiveSmart representatives do not conduct site visits to require subscribers to upgrade and surrender their current SIM cards. Please report similar incidents by calling *888
WARNING ON SIM TAKE-OVER: Individuals claiming to be representatives of @LiveSmart are trying to take advantage of customers in a virtual version of budol-budol known as SIM Take-Over. Please report incidents to *888 asap #CyberSmart
Sun Cares retweeted
UPDATE: We are happy to report that as of 2:30p.m. data services have normalized. We recommend refreshing your connection by turning your device OFF, then ON again. Thank you.
Sun Cares retweeted
Smart Network Advisory
[15 May 2020]
We wish to inform our customers that our network service remains operational in most of the cities and municipalities affected by Typhoon #AmboPH. (1/3)
Sun Cares retweeted
WARNING ON SIM TAKE-OVER: Individuals claiming to be representatives of @LiveSmart are trying to take advantage of customers in a virtual version of budol-budol known as SIM Take-Over. Please report incidents to *888 asap #CyberSmart
Sun Cares retweeted
UP-PGH launches 155200 hotline number for its COVID-19 Bayanihan Operations Center bit.ly/2yerBs0
Sun Cares retweeted
Netflix said Wednesday it would reduce streaming traffic in the Philippines by 25 percent, on the request of the government, to help decongest telecommunications networks during the coronavirus lockdown. #COVID19PH bit.ly/33LoLXh
Sun Cares retweeted
Stay safe at home and #StaySmart by paying your bills online. Here are some tips to make payments safe, easy, and hassle-free. Visit smart.com.ph/Postpaid/signat… for easy online payment
Sun Cares retweeted
There's no need to worry about a wifi, stay productive by using your mobile data tethering/hotspot. Here's how! #StaySmart
Sun Cares retweeted
Our commitment is to continue to serve you during this enhanced community quarantine. You may reach us 24/7 through our social media channels.
Our technical support hotlines *888 (for Smart & TNT) & 200 (for Sun), will be operating from 9AM-6PM, Mondays-Sundays starting March 19.
Sun Cares retweeted
We have temporarily paused our operations in Smart Stores and Sun Shops in Luzon to support the health and safety of our employees and customers.
Our stores and shops located in Visayas and Mindanao will follow adjusted operating hours to continuously serve you. #StaySmart
Sun Cares retweeted
We’ve put in place a 30-day payment extension period for all our postpaid customers of Smart, @suncelldeals, @PLDTHome and @PLDTEnterprise. #StaySmart
Sun Cares retweeted
We’ve put in place a 30-day payment extension period for all our postpaid customers of @PLDTHome, @PLDTEnterprise, @LiveSmart & @suncelldeals Postpaid. #StaySmart #StayHome
Sun Cares retweeted
If you have questions about #COVID19 or experiencing symptoms, here are helplines you need to know. Share them with everyone and save them on your phone in case of emergencies 📲 #PLDTCares
