A Fiber-to-the-Premises and long-haul broadband company serving rural and urban areas in Tennessee and Virginia. Connect to the 21st Century. Connect to Sunset.
Joined November 2009
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ATTENTION: Beginning on Wednesday, November 14, 2018, Sunset will be implementing a new phone system with a state of the art Interactive Voice Response system in an effort to better serve our customers. Thank you for your patience and your business!” – at Tennessee, USA
The Internet should be back up where it affected communities west of Big Stone Gap VA. It may blink until they are hands off. If it isn't back up, you may have to reboot your wireless router.
Some fiber had to be permanently repaired due to sudden signal degradation from previous damage. It is affecting the internet for various areas. It should be up within the hour. – at Kingsport, TN
Most customers’ Internet services should be restored after a power cycle of the router. If a power cycle doesn’t resolve it, please call our support team at 877.318.6368.
Sunset Technicians are working to resolve an issue that may be affecting some customers’ Internet services.
Sunset Digital retweeted
Its finally here. @BristolRhythm kicks off tonight in downtown Bristol. Here's a preview: heraldcourier.com/news/brist…
Sunset Digital retweeted
ATC traffic seems to indicate both passengers on the aircraft that had the incident at KTRI are okay.
Sunset crews continue to prepare for Hurricane Florence headed our way. We’ve double-checked generators and network redundancies. Potential still exists for trees falling on lines and our long-haul in VA & GA to be affected. Our thoughts are with those in the Carolinas and VA.
Sunset Digital retweeted
In Sunday's paper, @SunsetFiber officials discuss their plans to deploy, expand service in the region. heraldcourier.com/news/sunse…
Sunset technicians have resolved the issue affecting customers in Bristol and Abingdon. If any customers still have any issues, please call us at 276-821-6169.
Sunset technicians are working on an issue that may be affecting some customers’ services in the Bristol and Abingdon area. Updates to follow.
Sunset Digital retweeted
Its official, as of 6:35 p.m., @SunsetFiber has completed its acquisition of @BVUOptiNet Former BVU employees will clock in Friday as Sunset employees. heraldcourier.com/news/sunse…
We have closed the deal! Now we get to work! Three years in and we still have a vision for a connected SWVA. Thank you! wjhl.com/local/bvu-plans-to-…
Thank you @terrysulli and @ChancellorDPH for your leadership on this and we look forward to continuing to work together on our (very much) shared goals!
Sullivan and Henry: Making the case for rural Virginia roanoke.com/opinion/commenta… via @roanoketimes
Sunset Digital retweeted
Good to be at RAM with @donnieratliff and his team cooking for the dental volunteers. #RAM @UVa_Wise