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We work with marketing and communications professionals to provide consultancy, training and insight in customer engagement best practice.

Joined September 2013
Photo by TIMI Exchange (@TIMIExchange)Photo by TIMI Exchange (@TIMIExchange)
Download our new eBook: #contentmarketing: Limited strategy. resource hungry and low returns - what is the answer? timihub.com/content-strategy…
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Great comments from @ScottNLMcLean in this article marketingweek.com/2015/09/15…
We feature in @MarketingWeekEd discussing why the end-to-end #customerexperience is now part of every CMO's remit: marketingweek.com/2015/09/15…
We feature in @MarketingB2B talking about how to build a brilliant #contentmarketing plan. Check it out: b2bmarketing.net/knowledgeba…
Our COO @ScottNLMcLean comments in Marketing Week regarding Twitter's need for a customer-centric CEO marketingweek.com/2015/06/12…
Want to be heard? Be quiet. Is #listening the way to be heard in a broadcast economy? bit.ly/1BfOxlV
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Most #contentmarketing is not strategic or audience-centric. odyssiant.com provides a fresh approach to #contentstrategy
See this great infographic on the challenges faced by marketers in creating a content strategy: odyssiant.com/the-science-be… #contentmarketing
RT @odyssiant: Odyssiant Fact 1: this is the 1st #contentstrategy platform to map the complete audience journey. #contentmarketing
Our partner company Odyssiant has launched today! 1st content strategy platform to commercialise #contentmarketing - odyssiant.com
RT @ScottNLMcLean: Quotes from me: Why a CFO can’t fix Twitter’s marketing problems | Marketing Week marketingweek.com/2015/05/22…
RT: "easyjet gets to grip with its point of mutuality" by @ScottNLMcLean on @LinkedIn linkedin.com/pulse/easyjet-g…
Want to know how to break down comms silos to become customer-centric? - ow.ly/MT0AF #customercentric
Our book is now en route to the British Library and 5 others - doing our legal duty!
We have been receiving really positive feedback about our book. Several copies are now looking very well thumbed! - ow.ly/MQbKp
Our book is now retailing at the right price again on Amazon: £24. ow.ly/LWUJY #contentmarketing
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