Tom Holman (@TTHolman) header
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Husband, dad of 3 kids 5 & under, CPO at Flex, previously @stripe @google; all opinions are my own

New York
Joined April 2009
Photo by Tom Holman (@TTHolman)Photo by Tom Holman (@TTHolman)Photo by Tom Holman (@TTHolman)Photo by Tom Holman (@TTHolman)
People usually associate Stripe with the simplicity/power of our APIs (which we're proud of), but I think the revenue uplift that users report is just as important. (The increase comes from a combination of network-level optimizations, adaptive payment method coverage, and better UIs. This is basically a Pareto improvement for the ecosystem -- the uplift for businesses is also a reduction in friction/barriers for consumers.) stripe.com/newsroom/news/opt…
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Platforms like @getjobber and Togetherwork now use @stripe’s new Network cost insights report to better understand and reduce card network fees.
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Today, we shared our annual user letter which highlights the power of @stripe’s payment optimization tools. For users like @HLInvest, the UK’s largest retail investment platform, we helped them reduce failed payments by £540m last year.
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Wonderful explanation from @patio11 of why @stripe shipped a few of the key things that we did last week, and how they help reduce fraud and false declines
Today's Bits about Money covers some fun but unglamorous improvements to credit card protocols spearheaded by Stripe, using an innovative hack around having to upgrade every bank and business using card to get them over the line. bitsaboutmoney.com/archive/i…
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This week, @stripe shipped updates to improve auth rates, minimize fraud, and boost revenue for businesses—out of the box. ⤵️
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In the last three months, businesses using @stripe generated *billions* of dollars in additional revenue—thanks to higher auth rates from Enhanced Issuer Network, network tokens, and card account updater. Read more in our guide: stripe.com/guides/optimizing….
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Tom Holman retweeted
Kind of crazy that a computing device designed for desktop gaming has become critical to the emergence of super useful AI systems.
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Tom Holman retweeted
For two decades we’ve all worked hard to teach our parents to not type in a question into a search engine. Now they’re having the last laugh.
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If you’d like to hire any of the wonderful former Stripe employees who are leaving, email [email protected]. We’ll let you know as soon as the directory is ready.
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Tom Holman retweeted
insane how the only notable change since Sandy Hook is that kids are now formally trained to hide, barricade doors, fight, or run for their lives. that was the solution. to literally put the responsibility on them to figure it out and wish them luck.
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Pretty amazing.
This is Project Starline. Years in the making, it works like a magic window, bringing you together with friends, family, and coworkers, even when you're cities (or countries) apart. blog.google/technology/resea…
Tom Holman retweeted
This is Project Starline. Years in the making, it works like a magic window, bringing you together with friends, family, and coworkers, even when you're cities (or countries) apart. blog.google/technology/resea…
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