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Leading the customer journey since 1881

Joined February 2011
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Look at any airport queue and you'll probably see posts that look like ours. That's no accident. Tensator® invented the retractable belt barrier, and in more than 150 countries our name is still the word people use for it. The look has been copied many times.
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The engineering hasn't. Over the next six posts, we'll show you exactly what sets the original apart. #Tensator #QueueManagement #CustomerExperience
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Lest We Forget. This Remembrance Sunday, Tensator® and QueueTech Ltd Group join together to honour the courage, service and sacrifice of those who have served and continue to serve in our Armed Forces.
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As we reflect on the sacrifices made by generations of servicemen and women, we pay tribute to those who gave their lives and express our gratitude to all who have served. We will remember them. #LestWeForget #RemembranceSunday #Tensator #QueueTechGroup
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Wishing our colleagues, customers and partners celebrating around the world, a Happy Diwali! ✨ This Diwali, Tensator® and QueueTech Group are celebrating the importance of creating smarter, safer and more seamless experiences.
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By combining decades of queue management expertise with cutting-edge digital technology, we're bridging the gap between traditional crowd control and intelligent solutions, helping businesses optimise operational efficiency and transform the customer journey.
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A legacy of innovation. As the inventors of the original retractable queuing barrier, Tensator® has helped shape the way businesses manage customer flow, setting the standard for queue management solutions worldwide.
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At the heart of this legacy is Tensabarrier®, a product built on decades of engineering expertise, continuous innovation and an unwavering commitment to quality and safety. The original. The trusted. The Tensabarrier®.
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Ever wondered how some of our favourite Halloween films might have turned out with a little help from Tensator®? 🎃 From keeping unwanted visitors out to managing queues of questionable characters, it turns out our solutions could have come in handy in a few iconic scenes...
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We've given some Halloween classics a Tensator twist, proving that even the most terrifying situations could benefit from a little queue management!
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Looks like the team at Ghostbusters HQ have invested in some new equipment... 👻 Who needs a proton pack when you've got a Tensator® Holographic Shard Stand? Designed to capture attention with eye-catching 3D holographic displays, our technology brings content to life.
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We can't promise it'll catch ghosts, but it'll certainly catch your attention! And keep an eye out tomorrow to see how our solutions could help some of Halloween's most iconic villains... 🎃 #Tensator #Ghostbusters #HolographicTechnology #DigitalSignage #Halloween
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What makes a Tensabarrier® built to last? It starts with how it's made. As the inventors of the original retractable queuing barrier, Tensabarrier®, quality has remained at the heart of our manufacturing process.
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Hand-assembled in our British factory, our Tensabarrier® posts are manufactured using high-quality materials and specialist high-torque equipment to ensure secure assembly, enhanced stability and reliable, long-term performance.
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Tensator returns to its founder, Jez Williman Tensator Group, the original name in queue management, has been acquired from Rcapital by the QueueTech Group, bringing the business back under the leadership of its founder, Jez Williman.
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live data and artificial intelligence. The queue stops being just a line on the floor and becomes a source of intelligence for the whole operation. “The original is back, and it’s only just getting started.”
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Customers, partners and suppliers can expect continuity of service , with a sharper focus on innovation in the months ahead.