Voice AI agents that automate customer service for the enterprise.

Los Altos
Joined June 2021
Our CTO Adam Earle sat down with Ayna.ai podcast host Nidhi Arora to discuss how #AI voice tech is enhancing #CX, the journey from traditional IVR systems to sophisticated AI experiences, and much more 👉Tune in here: bit.ly/3AcrnSf
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We’ve been named a @Tracxn Emerging Award winner for top Customer Service Software Startups 🚀 The Emerging Awards honor exceptional global companies for their outstanding performance and achievements across diverse sectors.
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🚨Automated voice agents are falling short. Our recent AI voice study shows that 70% of consumers are dissatisfied, and 55% might switch companies due to poor experiences. We believe a blend of AI & human touch is the solution. Read more in @ChainStoreAge: bit.ly/3A4xeZN
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Our latest survey on why AI voice agents are leading to customer turnover was featured in @RTouchPoints. 67.9% of individuals say they feel annoyed when interacting with automated agents. Learn what it could mean for the future of AI customer experience: bit.ly/4dzulyP
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Our team presented @ICMLConf today unveiling how LLM geometry can mitigate AI toxicity and boost reliability. Insights from @Rom_Cosentino @randall_balestr @shekkizh. Learn more: tinyurl.com/mr3hzs4h
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Discover how understanding LLM geometry can address toxicity in #AI. We’re at #ICML2024 this week and will be sharing more on our latest research to enhance AI. tinyurl.com/mr3hzs4h @ICMLConf @randall_balestr @Rom_Cosentino @shekkizh
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🎉 Great news from our Inferless community! 🎉 ✨ Huge congratulations as we celebrate a fantastic achievement from our friends at @Tenyx_AI ! They've recently launched their new model Llama-3-TenyxChat-70B, which shows an increase in MT-Bench*. This model has been fine-tuned from the Llama3-70B using their advance fine-tuning technology. ✨ We're excited to see such advancements! 🚀 To help you get started, we've created a deployment tutorial. 🔗 Detailed Tutorial Here: docs.inferless.com/how-to-gu… 🤗 Hugging Face Model Link: huggingface.co/tenyx/Llama3-…
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Yesterday was standing room only at the Tenyx booth at the @CallContactUS! Stop by Booth 4060 to see a demo in action. Cheers to a great week in Vegas!
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Are you at the @CallContactUS this week? Stop by Booth 4060 to meet the Tenyx team!
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Call center frustrations? We’re teaming up w/ @DeepgramAI to deliver the future of customer service with a solution that supports seamless integration, effortless interactions & industry-specific solutions. Learn more about our conversational AI agent ⬇️ bit.ly/3W2xBwQ
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Big thanks to @SCB10X_OFFICIAL for featuring our researcher Damjan Kalajdzievski's important paper on advancing LoRA fine-tuning! Dive into their insights here: bit.ly/3PZG1Bc
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Last week, we announced Tenyx Voice – our comprehensive #ConversationalAI solution that can capture a brand’s unique identity without compromising safeguards. More in The Daily Bite by @SnackPrompt: bit.ly/4aOIoPk
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Say hello to Tenyx Voice – a giant leap in conversational AI for your business. We're solving legacy IVR frustrations by unleashing a voice service that according to Forbes is ‘remarkably human’. Get the scoop on Tenyx's unmatched speed, scalability, and industry-specific prowess. bit.ly/3POLefs
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Today @kytsune wrote about the launch of Tenyx Voice and spoke with CTO Adam Earle about how it addresses common frustrations like interruptions and the lack of natural conversations. Read more in @thecubetv: bit.ly/3U20k3x
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Today we announced Tenyx Voice to help enterprises combat #CX deficiencies by reducing costs, and improving customer satisfaction with accurate call routing, clear communication, low latency and continuously learning #AI. Read more from @craigss in @Forbes 👇 bit.ly/3TYvfh7
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Join us,@DeepgramAI, and other #CX leaders on April 24 at @CallContactUS in Las Vegas for a ‘Sips and AI Tips’ Happy Hour at the CASBAR Lounge from 5:30 pm to 8:30 pm PDT. 🍹Register for the event here: lu.ma/dg-tenyx-ccce
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🚨You don’t want to miss our webinar today at 10 am PT! We’ll be covering how to leverage voice #AI agents to increase revenue, improve efficiency, and strengthen your brand.📱🤖 We hope to see you there. RSVP here: bit.ly/3IcsulL
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