TheCustomer

Wishing all our clients, colleagues & friends a very Happy Christmas. A big thank you for your support during the year. From all the team here, have a well-deserved break over Christmas. Enjoy a sparkly and safe one! #professionalservices #growyourfirm thecustomer.ie

Ambitious to build the business development skill-set of your team? Effective training directly impacts performance. We just had to share this super list of training topics that drive results #growyourfirm #professionalservices Check out rainsalestraining.com/blog/s…

Are your training programmes focused on developing skills that really drive the growth of your #professionalservices firm? This article looks at measuring the impact of your firm's training programmes #growyourfirm More at ow.ly/cJfK50KnTAX

Are you typically successful when you or your team asks for referrals from your existing clients? Check out this simple video series on how to ask for a referral and how not to ask for a referral! #professionalservices #growyourfirm More at ow.ly/EgSR50K6a8S

Is your team hitting its business development targets? 51% of top business developers are more likely to have regular sales coaching #professionalservices #growyourfirm Check out these super tips to more effectively engage your team in this area ow.ly/36Fz50K17If

How do you ensure you get a response when connecting with someone on LinkedIn? This article shares some excellent advice on growing your network for career success #professionalservices More at ow.ly/gWsp50JUK3F

Do you know which of your clients are most likely to leave? 96% of unhappy clients don't complain #professionalservices #growyourfirm We love these simple reminders of the need for robust account management of your key accounts. More at superoffice.co.uk/resources/…

How do you follow up with someone who hasn't responded to you? We love this practical no nonsense approach to engaging with someone who hasn't replied. #professionalservices #growyourfirm Check it out at ow.ly/ZrXL50JLwMC

Whether your leading a #professionalservices, practice area, function or team, are you clear on what problem your markets strategy is trying to solve? Check out the common mistakes companies make during the strategy process ow.ly/FgjE50JKhZX

With the economic outlook over the coming months and beyond dominating headlines, how can you lead the way when it comes to business development? #professionalservices #growyourfirm More at ow.ly/G1X250JEmKI

Is everyone on your team performing when it comes to business development? To be successful, all team members need an effective sales manager, training & regular ongoing (rather than ad hoc) sales coaching #professionalservices #growyourfirm Check out ow.ly/HgRF50Jz7Nb

How do you become a thought-leader & what impact can this have on your success as a #professionalservices advisor? We love this in-depth guide on how ordinary professionals become thought-leaders #growyourfirm Check it out at ow.ly/9TcV50Jrmog

Are you approaching your personal brand like a project manager? This Harvard Business Review article takes a very refreshing look at how to invest in, and build your personal brand. #professionalservices #managingpartner #growyourfirm Check it out at ow.ly/lXyJ50J9SRM

When it comes to client fee negotiations how do you approach discounting? #professionalservices #managingpartner #growyourfirm Check out this excellent article which explores some of the common mistakes when it comes to fee negotiations! More at ow.ly/eg8c50J5WkI

Do you know exactly what it will take to meet your business development targets this quarter? #professionalservices #managingpartner Check out this metrics-based approach to meeting & exceeding your business development targets ow.ly/p7BV50IXCGB

Are you selling to your #professionalservices clients? Stop selling, start collaborating! #growyourfirm Check out this excellent article on how to really reset and reinvigorate your client relationships by collaborating to create mutual value ow.ly/wriM50IPNhy

How can you be more effective with your networking efforts? How does networking online change the dynamic? #professionalservices #managingpartner #growyourfirm Check out these 10 tips for taking a more intentional approach to how and who you network with ow.ly/4Z4W50IOlJS

Is your client going to buy from you? This article identifies 7 real buying signals to watch for when developing sales/ business development opportunities #professionalservices #managingpartner #growyourfirm Check them out at ow.ly/a0vb50IG077

How should you talk about your competitors? #professionalservices #growyourfirm The way we talk about our competitors influences how clients see our solutions & our personal & corporate brand. Check out 5 tips for talking about your competitors ow.ly/JonT50IFZUs

Are you optimising the effectiveness of your #professionalservices firm and/or team's business development training? This article deep dives into the advantages of 4 different methods of delivering sales training #managingpartner #growyourfirm More at ow.ly/I1pr50IFZH8