Disruptive #ContactCenter software #CCaaS using advanced #AI & #NLU to automate outdated workflows for agents & #QA teams. #CallCenter #CallCenterSolutions

Mountain View, CA
Joined July 2019
Another milestone powered by our community! Proud to share we’ve earned a spot on G2’s 2026 Best Software list for Agentic AI Products. Thank you for your continued feedback, which helps us build better software every day. Explore Level AI on G2 - hubs.la/Q045p-7s0
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We’re thrilled to announce our placement in the CMP Research Prism technology assessment as a 'Pioneer' provider for both Automated QA/QM and Customer Analytics. Learn more: hubs.la/Q041Px7r0 #CMPResearchPrism #LevelAI #CustomerAnalytics #AutoQA #QualityManagement #CX
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CX is undergoing a fundamental shift, one where AI supplements legacy roles! Want to understand how the new playbook will augment your org? Join our upcoming webinar: we’ll break down the new operating model and what it means for your teams. Register here: hubs.la/Q03Vz_D80
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Pilots are easy. Designing AI that survives real CX complexity? That’s the work 📘 Read Part 1 of our new series where Sirisha M. breaks down the shift from isolated experiments to durable AI systems here: hubs.la/Q03Vz_pw0 Stay tuned for part 2!
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AI is changing CX fast, but the biggest shift isn’t the tech. It’s how the work changes when AI agents take on the initial volume layer. Join Sirisha M. and Mike Parker on Dec 4 to know about how CX leaders are future proofing their orgs 👉 Save your seat: hubs.la/Q03Vz_GZ0
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AI is changing CX fast, but the biggest shift isn’t the tech. It’s how the work changes when AI agents take on the initial volume layer. Join Sirisha M. and Mike Parker on Dec 4 to know about how CX leaders are future proofing their orgs 👉 Save your seat: hubs.la/Q03TP_m10
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Some of our favorite moments from last week's #LevelUP2025 CX Summit in Mountain View! Thank you to everyone who joined us for this unforgettable gathering!
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We're thrilled to announce our $39.4M Series C funding! To our customers: Your trust and partnership have been invaluable. We're excited to accelerate our growth, push the boundaries of AI innovation, & continue delivering exceptional value. #CX #AI #FundingNews
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Take your financial services contact center into a new era of quality assurance with Level AI. Our Generative AI-driven tools ensure compliance, boost efficiency, and enhance CX. Learn more: hubs.la/Q02G3Dk30 #GenerativeAI #ContactCenter #FinancialServices #LevelAI
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Transform your contact center QA with Level AI's groundbreaking Smart Skip!⚡Our industry-first AI feature automatically navigates to crucial moments in agent screen recordings—such as application switches & data entries. Learn more: hubs.la/Q02C4Pvr0 #callcenter #AI #QA
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