After two years, it’s back 😀 The National UK Contact Centre Forum Awards 2022 Nominations open 4th April 2022 #ukccfna2022

Have you booked your tickets to Call & Contact Centre Expo yet? We will be there on both days on stand CC-AJ60, it would be great to see you there! Book your FREE tickets here: callandcontactcentreexpo.co.…

Join us for our next Complaints Handling webinar on 08/07 at 12:30pm. We will be Joined by Lorren Poulson and Phil Pearce from @simplybusiness discussing complaints handling without a dedicated management system. Book your place today: attendee.gotowebinar.com/reg…

It’s not too late to join us for our next Social Media webinar tomorrow (25/05) at 12:30pm in partnership with @CrowdControlHQ. We will be hearing from @HydeHousing the challenges they faced, and how they continue to deliver a unified customer experience. attendee.gotowebinar.com/reg…

BLOG: @Eckoh asks 'Why the digital transformation roadmap has changed for UK Utilities' contactcentremonthly.co.uk/?…

Our next Social Media webinar on 25/05 at 12:30pm in partnership with @CrowdControlHQ. We will be hearing from @TheHydeGroup about their Social Media journey. Register your place here: attendee.gotowebinar.com/reg…

Halfords deploys @8x8 SecurePay powered by @PCIPAL Read more: contactcentremonthly.co.uk/?…

On the 19th May 2021, @ipiltd are hosting a webinar session with an expert panel that will be discussing the impact of the past year and how survival and growth were achieved and what CX looks like today. Register your place here: ipintegration.com/the-changi…

Join us tomorrow for our next webinar discussion panel in partnership with @ContactCentreP. We will be looking at outsourcing and have a variety of insights from our expert panellists across our industry. Register your place here: us02web.zoom.us/webinar/regi…

Join us for our next webinar discussion panel in partnership with @ContactCentreP. We will be looking at outsourcing and have a variety of insights from across our industry from our panelists. Register your place here: us02web.zoom.us/webinar/regi…

AvalonBay selects @PCIPAL to securely handle its contact centre payments contactcentremonthly.co.uk/?…

Our next Mental Health and Wellbeing Webinar is on the 25th February 2021 at 12:30pm. In this session, Jo Garland and Jillian Fergusson will giving an insight into the Wellbeing programme at @JohnLewisRetail. Book your place at this session today! event.webinarjam.com/registe…

It’s not too late to join our webinar session today (18/02) at 12:30pm looking at Complaints Handling with guest speakers from TieTa. Book your place to attend: event.webinarjam.com/registe…

We are launching our next webinar series looking at Complaints Handling. Our first session is on 18th February 2021 at 12:30 and we have guest speakers from TieTa Book your place to attend today: event.webinarjam.com/registe… #webinar #event #UKCCF #complaintshandling #online #forum

It’s not too late to join the third in our series of Mental Health and Wellbeing in the Workplace Webinar today (14/1) at 12:30pm. Our guest speaker today is Adam Taylor, CEO of @call_veri. Register your place here: event.webinarjam.com/registe…

Join us on Thurs 14/01 at 12:30pm for our next Mental Health & Wellbeing in the Workplace webinar. Our guest speaker for this session is Adam Taylor, CEO of @call_veri. We hope that you can join us! Register your place here: event.webinarjam.com/registe…

Thank you to all of our members for your continued support throughout 2020. We would like to wish everyone a very Merry Christmas and a Happy New Year from all of the team at UKCCF.

Just 24hrs to go until our next webinar (8/12 at 12:30pm) in partnership with Diabolocom. We will be looking at remote working and have a case study from Alex Carr from BBGR UK LTD. Register your place today: event.webinarjam.com/registe…