@UserIQ

💥 Customer Success Platform 💥 Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success.

 Atlanta, GA
useriq.com
Joined August 2011
  • Tweets4.7K
  • Following1.9K
  • Followers1.2K
3KMedia
Definition 3 of 9 in the Customer Success Definition Series: @UserIQ & @lincolnmurphy #CustomerSuccess #ClientSuccess #CS
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Discover how CSMs utilize QBRs to effectively maximize value to clients In this video, Irit Eizips, CEO of CSM Practice and Chad Horenfeldt, Director of CS at Kustomer discuss in-depth the Quarterly Business Review and how to drive more valuable clients. buff.ly/3wbqfH8
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Top 100 nominations close soon! Head to the link below to nominate the Customer Success professionals that have most influenced you in 2021. bit.ly/3DKPx3D
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Learn the skills you need to take your mindset and approach to the next level with our CCSM Level 3 SuccessCOACHING training and certification program! Sign up with code CCSM-250 for $250 off. Hurry, class starts September 16: bit.ly/3h3dIQS
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Need expert advice on handling expectations and escalations during the customer journey? Take the notes from the experts of Preflight Community, Brian of @UserIQ, Rajesh of @SpiceworksZD, and @rodcherkas of @hello_cco. Tips & best practices @ bit.ly/3xhtsVW
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Working as a Customer Success Manager means problem solving for your clients and your company, and making decisions that have widespread impact. Read more on why you need problem solving and decision making skills as a CSM 👉 succshac.kr/3gz0ICP #CustomerSuccess
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How a hospitality tech company leveraged customer and employee centricity during the pandemic 💥 Read more from Madelyn DePrey, VP of Account Management at @ALICEplatform csinsider.substack.com/p/fin…
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We’ve reached lucky number 11! 🥳 And not only that. For this report, we are AMPED-UP to announce the winners of our big CS Insider Spring Giveaway. 💥Make sure to get the latest report here 👇csinsider.substack.com/ #CustomerSuccess #CSInsider
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Did you see the ShortList for Digital Adoption Platforms by @dhinchcliffe? bit.ly/36jvnyo @Appcues @applearn @Apty @InlineManual @pendoio @spekitapp @UserIQ @WalkMeInc @whatfix
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Did you know? Check out the ShortList for Digital Adoption Platforms by @dhinchcliffe bit.ly/36jvnyo @Appcues @applearn @Apty @InlineManual @pendoio @spekitapp @UserIQ @WalkMeInc @whatfix
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Join #customersuccess leaders from @Box @Hubspot & @Oktopost on @UserIQ’s next webinar to hear how we’re all working to adapt during COVID-19: okt.to/TXiboQ
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Did you see the companies listed on the Constellation ShortList™ for Digital Adoption Platforms by @dhinchcliffe? Take a look! bit.ly/2SZc0TP @Appcues @applearn @InlineManual @teamiridize @pendoio @UserIQ @WalkMeInc @whatfix YesElf
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An easy way to identify who your loyal customers are is through an NPS survey. What is NPS surveys best practices? Here's a blog from @UserIQ to answer this question: buff.ly/33mXx96 #customersuccess
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#Podcast 🎧: @UserIQ + Kevin Hanes, COO of Dell Secureworks, discusses the evolution of #customersuccess from a department to a strategy and what’s at stake for companies that aren’t investing in customer success. buff.ly/37OSb7n
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If a #customersuccess manager is in charge of looking out for customers, then the operations manager is responsible for supporting CSMs. Similar to sales operations or project management, customer success operations help steer the ship. via @UserIQ buff.ly/2HvdT5i
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UserIQ retweeted
Covisum@Covisum7 Feb 2020
Check out our very own customer success specialist @AnnaDiRuocco on this awesome @UserIQ #webinar panel. Learn about CSM tactics, metrics, and what executives often miss about #customersuccess. hubs.ly/H0mX92Q0
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UserIQ retweeted
SaaSX@SaaSX8 Feb 2020
Top B2B Customer Success and Customer Experience Events of 2020 via @UserIQ >> ow.ly/1z4j30qfIyk #saas
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We're thrilled to partner with @UserIQ to bring our CCSM Level 1 #CustomerSuccess Workshop to Atlanta! Take your skills to the next level and earn your CSM certification in just 2 days. Get the curriculum details and your ticket to save your spot: succshac.kr/2GSGd1w
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My quiz asks you to evaluate and define the set of behaviors that really shows up in the marketplace, that describes all of those things that create legacy—because it’s not just what we do, it’s how we do it. Video: buff.ly/3a4HD6s Quiz: buff.ly/3a32N4X
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Get @mrbenwinn's simplified formula to predicting churn! Just one more step to get started... #CustomerSuccess buff.ly/2OcKscn
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