Tech Spot is Wentworth's Technology Help Desk. From password resets to laptop repair, our team is ready to help your 📱💻🖨️⚙️ work right!
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Investigating: DTS is investigating network outages (wifi and wired) in Edwards and Rodgers and Baker Hall.
Updates will be posted as they become available.
If you are experiencing different symptoms or wish to report another probl… stspg.io/j0g25k7zr53d?u=1hy1…
Resolved: This issue has been fully resolved at this time.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot a… stspg.io/j0g25k7zr53d?u=13y6…
Investigating: An issue has been reported with VPN authentication. Engineers are investigating at this time. stspg.io/01s5yzstnq8j?u=hbhm…
Resolved: This issue has been fully resolved at this time.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot a… stspg.io/01s5yzstnq8j?u=7ckc…
Monitoring: We are aware that blocks of data are missing from the Navigate360 Student Success platform. This is an issue impacting other schools as well, and EAB is working on a resolution.
We are monitoring the situation and updates… stspg.io/6sx6h23f3jzv?u=6l25…
Resolved: This incident has been resolved. stspg.io/6sx6h23f3jzv?u=vcj5…
Identified: Poppulo's US Service Team has identified a performance error with email sending:
"While a publishing error may display, mails are sending and delivering to recipients. Our Incident Response teams have been engaged and ar… stspg.io/3cdmm98pb7zf?u=29vs…
Resolved: Poppulo's US Service Team has fully resolved the issue at this time.
If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or [email protected]. stspg.io/3cdmm98pb7zf?u=319p…
Scheduled (Nov 4, 2025, 09:45 EST): We will be retiring version 8 of LeopardWeb (SSB8) today. Downtime will be minimal but there will be periodic disruptions to the system as we restart servers. stspg.io/747bmr7l7v5x?u=2tq2…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/747bmr7l7v5x?u=jktm…
Completed: The scheduled maintenance has been completed. stspg.io/747bmr7l7v5x?u=rps3…
🔒Cybersecurity is a shared responsibility. When you report suspicious emails or activity, you help protect your classmates, faculty, and staff.
Learn more in this week’s article (link in bio).
#LifeAtWIT #WentworthInstituteOfTechnology #CybersecurityAwarenessMonth
Identified: EAB reports degraded performance of Navigate due to the service disruption with AWS and are continuing to monitor the widespread AWS outage. Currently AWS is not launching additional webserver capacity required to fully se… stspg.io/nx57cbhp7c48?u=2my6…
Identified: Brightspace has reported the following: "Due to the ongoing AWS outage D2L (Brightspace) is unable to scale to support increased usage. Users may experience slowness and outages until the AWS outage is resolved."
Once we … stspg.io/vqnh1z8dl91n?u=g4jw…
Resolved: The AWS outage has been resolved and Brightspace and the tools integrated with it are running as expected.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue … stspg.io/vqnh1z8dl91n?u=pddc…
🤖Generative AI tools can be helpful, but they’re not always secure. Protect Wentworth’s digital community by keeping confidential data out of AI chats.
Learn more in this week’s article (link in bio).
#LifeAtWIT #WentworthInstituteOfTechnology #CybersecurityAwarenessMonth
⚠️ Not every QR code is safe.
🔗 Learn more in this week’s Cybersecurity Awareness Month news article (link in bio, Wentworth login required).
#LifeAtWIT #WentworthInstituteOfTechnology #CybersecurityAwarenessMonth
Investigating: DTS is aware of an issue where browsing the internet is slower than normal while attached to Wentworth GlobalProtect VPN (Virtual Private Network). This is not impacting users who are on campus, or who are not using Wen… stspg.io/19p4p9pwhgqs?u=fnlg…
Resolved: This issue has been fully resolved at this time.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot a… stspg.io/19p4p9pwhgqs?u=l5rw…