@barcelohoteles what are contact details to be able to escalate a serious and outstanding complaint about Barcelo Royal Level hotel in Lanzarote. Local alleged management staff have fobbed me off for months.
@Morrisons so today I made my 143rd call attempt to try to obtain a refund for goods not delivered within my order delivered on 29/06/23 … average wait time of 40 minutes! Those call statistics do not include a total of 112 message/email attempts to customer service dept.
1
40
@NHS Staff advice. @Morrisons offer us free delivery and attempt to entice with other perks - avoid at all costs. Continually get orders wrong, then you’ll find it impossible to contact them for help. @asda @Tesco offer high quality and prompt customer service.
15
@Morrisons tonight I made my 118th call to TRY to speak to customer services about an incomplete & overcharged order delivered a week ago. No response via twitter, Facebook, email - by phone is impossible as you can see after 118 attempts & 7 dropped calls. You are a disgrace!
2
56
@Morrisons … So sick of getting delivery orders with incorrect and/or missing items. Why offer a home delivery service when staff never get orders right. To add to insult, cannot speak to anyone via telephone and no reply via socials or email. You should be ashamed 😡
15
@Morrisons - So sick of your staff at Murton store getting orders wrong! Why offer a home delivery service when so many times it’s wrong and people are overcharged. To add to insult, cannot speak to anyone via telephone. Absolutely terrible service all round.
17
@Morrisons Why do you offer home deliveries when staff cannot get orders correct. Yet another order delivered with driver unable to do basic maths to confirm an issue!
18
@AsdaServiceTeam absolutely abysmal service. Not only do you think it’s acceptable to simply increase click and collect fee, after order confirmed, you cannot provide a decent service
1
24
@MilliesCookies absolutely disgusted. Giant cookies ordered from 2 separate branches. One item ordered online, noticed it was really thin. Second item weighed more than double. Customer service, dreadful, indeed non existent. Don’t waste your money!
11
@SmythsToysUK for anyone looking for gifts for Xmas, avoid Smyths. Use Amazon or Argos! Paid orders from 08/12/22 still “somewhere with Evri” no one responds to enquiries. Absolutely dreadful!
85
@ubereats_uk how on earth can you speak to someone to report a missing item on an order. Customer service is abysmal. I have been ignored for 24 hours now
@Morrisons it’s good to see update tweets, but it may be an idea for staff to look at online order complaint messages received as priority too. Can’t get through on phone having tried for a 3rd day. Abysmal customer service!
1
@Morrisons why send your customers email offers then when we try@to place the order, message appears “voucher no longer valid” …So frustrating!
1
@jet2tweets how on earth can I get in touch with you to amend/cancel a holiday on 2nd Nov. Spent hours on phone each day trying to call, since 9th Aug - getting angrier. You changed my hotel via text which I don’t want. Jet2 are always my company of choice, so very disappointed.
From 09/03 @Sofology @SofologyHelp have taken me to hell - unhelpful and contradictory advisors. After sales support - non existent. To my colleagues in NHS thinking about buying from Sofology as they flaunt 5% discount to us - DO NOT USE THIS COMPANY!
Customer service and after sales support is non existent! Delivery drivers damaged our sofas and we are still no further forward after 4 months!
@Sofology nightmare company - if anyone is considering spending money on a leather sofa - AVOID Sofology at all costs
@Sofology nightmare company - if anyone is considering spending money on a leather sofa - AVOID Sofology at all costs
I am going to lose 6 stones in weight for Cancer Research UK. Please #sponsorme on @JustGiving & RT. Thanks! justgiving.com/GillJarvis67?…
2
@EscapeLounges T2 Manc, very RUDE receptionist! Dumped in overspill lounge disgusting. Regular traveller but never again will I book Escape.
1