
@UWHousing Director. Tweets focus: #UWaterloo #GTD #HBR #CdnPSE #HigherEd #UX #Lean #Agile #Scrum
Waterloo, Ontario, Canada
Joined March 2008
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The Strategy of the Fighter Pilot ift.tt/2m7wB7O
If we’re cancelling historical villains, why not Norman Bethune? ift.tt/3gLKoMB
What You Need to Stand Out in a Noisy World ift.tt/2ijTkuH
One Thought to Start Your Day : Middle Managers and Offices Are Good for You ift.tt/3d4h2Y9
Playing the Enemy: Nelson Mandela and the Game That Made a Nation eBook: John Carlin - Just finished. Inspired movie Invictus. Great story. Tons of lessons learned from Mandela on relationship bldg, politics, and leadership. Highly recommended. amazon.ca/Playing-Enemy-Nels…
Amazon Almost Killed Best Buy. Then, Best Buy Did Something Completely Brilliant bit.ly/2Vne7B5
Amazon Almost Killed Best Buy. Then, Best Buy Did Something Completely Brilliant | Inc.com inc.com/justin-bariso/amazon… Lots to learn in this case study of how a new leader identifies customer value and pivots his team to meet that value. #Lean
Study shows how different types of college dorms can affect grades. “...some parents believe that apartment-style living spaces will benefit their children. But many students find the apartments make them lonely, despite giving them more privacy and space” insidehighered.com/news/2019…
Tell Employees What You Want Them to Strive for (in as Few Words as Possible) hbr.org/2018/02/tell-employe… “Any time you craft an idea that you want people to remember easily, if the idea can be said out loud in under three seconds, the chances of usage go up dramatically.”
Understanding Fake Agile. “Agile and bureaucracy are mutually incompatible: in the medium term, only one can survive.” #agile #scrum #lean forbes.com/sites/stevedennin…
How to Work More Deeply in a Distracted World - Part 2: How bit.ly/2VODoDJ
Customer Journey Mapping: 10 Tips for Beginners mcorpcx.com/articles/custome… Tip 1. Be clear on what you want to accomplish. Customer journey maps are excellent at showing the gaps between customer expectations & perceptions of the actual experience at key steps along the journey #UX
What's The Purpose Of College? @Forbes forbes.com/sites/brandonbust… “Make no mistake, many of us see the purpose of college as both a job-driven & a life-driven purpose. But our dialogue is horribly stuck in the muck of an either/or debate on these two fronts” #cdnpse #cdnsa
Student Reactions to using @eduscrum eduscrum.nl/en/reacties-leer… The next Living Learning Community? @ACUHOI @oacuho @cacusstweets #cdnSA #CdnPSE #HigherEd #in
Are Today’s College Students More Psychologically Fragile Than in the Past? bit.ly/2VuQtpo