Campaigning for justice after years of NHS wheelchair failures. Raising awareness for disabled voices. #Wheel4Justice
Joined September 2022
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My disabled sister has been without a working wheelchair for over 3 months.
Despite constant chasing, failed engineer visits, and multiple complaints — we are still waiting.
This is the reality for many vulnerable people failed by @AJMHealthcare & ignored by @PHSOmbudsman
ICB @HealthierNWL took 40 working days to defend a provider that left my sister without a wheelchair for 3+ months, then claimed everything was “within contract.”
Now I’m filing FOIs. Let’s see how solid their story really is.
#Accountability #ICB #DisabilityRights
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After a month of silence, @PHSOmbudsman finally replied to my request to prioritise a systemic complaint backed by their own FOI data.
Their response?
“You’re in a queue.”
No urgency. No accountability.
I won’t be brushed aside.
#PHSO #AJMHealthcare #SystemicFailure
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No response from @PHSOmbudsman in over a month. They seem to think they can bury their head in the sand and I’ll go away.
I won’t.
Accountability doesn’t expire just because you stop replying.
#PHSO #AJMHealthcare #DisabilityRights #OmbudsmanFailure
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No reply. No acknowledgement. Nothing from @PHSOmbudsman after I raised serious systemic failures concern.
Enjoy your weekend, because next week, I’m going heavy.
Transparency isn't optional.
#PHSO #AJMHealthcare #Accountability #FOI #GDPR
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24 hours. If I don’t hear back from @PHSOmbudsman, I’ll escalate to @ICOnews and @CommonsPACAC.
Not a threat, a promise.
I don’t have much faith in them either. The system is broken. But if this isn’t resolved soon, I am sure it’ll end up on Panorama or Dispatches one day.
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In November 2024, @amywelchitv reported on patients waiting years for wheelchairs from NHS provider AJM Healthcare. I've since compiled extensive evidence showing systemic failures and lack of accountability. This issue demands further investigation. #AJMHealthcare #PHSO
Day 20 and no response from @PHSOmbudsman to my FOI request – despite their legal duty under the FOI Act to reply by today. If I don’t hear back, I’ll be reporting them to the @ICOnews for breaching the law. Accountability starts with transparency. #FOI #PHSO #Accountability
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The cracks in the system aren’t new — they’ve been paved over for years. But for disabled people, these failures are life-altering.
It took 4 months to get my sister’s wheelchair repaired.
How many others are still waiting in silence?
#DisabilityJustice
@HealthierNWL
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Even after 4 relentless months of chasing, it took pressure, complaints, and exposure just to get a basic wheelchair repair done.
What about those who can’t fight back?
This broken system fails the most vulnerable.
We deserve better.
#DisabilityJustice #Accountability #NHS
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After 4 relentless months of pushing, AJM finally repaired my sister’s wheelchair.
In what world is a 4-month delay acceptable for essential mobility equipment — even with constant pressure?
How long would it take for those who can’t fight back?
@PHSOmbudsman @HealthierNWL
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Broken systems leave disabled people fighting for basic rights. We won't stay silent. Change must come. #JusticeForDisabled
@DisRightsUK @DPAC_UK @PosAbilityMag @BBCDisability @EHRC
@Frances_Ryan @KamranMalikIL @jowhiley @lucywebster @PippaCrerar @paulwaugh @Sophie_J_Morgan
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Another day, another reminder that for many disabled people, delays, neglect, and silence are the system, not the exception.
We're still waiting. Still fighting. Still unheard.
@PHSOmbudsman @HealthierNWL — how many more have to suffer before someone takes responsibility?
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When a disabled person is left without a working wheelchair for months, and every organisation says, “Not our responsibility”, you realise the system isn’t broken. It’s working exactly as they designed it.
Silence, delay, denial.
We deserve better.
#DisabilityJustice #PHSO #ICB
So just to recap:
AJM Healthcare – failed
ICB – failed
PHSO – 6+ month delay
NHS England – “not our responsibility”
My sister still has no working wheelchair.
Not one body seems to be accountable.
This is the NHS in 2025.
#NHSFail
@PHSOmbudsman @NHSEnglandLDN
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The @HealthierNWL finally replied to my complaint about themselves, now they want 40 working days to respond. That’s nearly 2 months to answer for failing to enforce the AJM contract while disabled people suffer.
How is this accountability? #DisabilityJustice #ICBFail #NHS
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📢 BREAKING: “No One Cares”
After months of pushing for a simple wheelchair repair, it’s clearer than ever — AJM Healthcare, the ICB, and even the Ombudsman are failing disabled people daily.
When will this broken system be held to account?
@PHSOmbudsman @Scope @DisRightsUK
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The system meant to protect the most vulnerable is the one failing them most.
Delays, denials, and deflection have become the norm.
Accountability is optional.
Compassion is missing.
We need a system that works,not one that breaks people.
#BrokenSystem #DisabilityJustice
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