Wilmington Memorial Library

A patron was lamenting how they hate how early the sun sets. We told them about the HappyLight they could check out to combat Seasonal Affective Disorder. mvlc.ent.sirsi.net/client/en… #TechHelp #MentalHealthMatters

A patron was worried they would run out of books on vacation. We told them they could check out one of our Kindles. They have dozens of eBooks! mvlc.ent.sirsi.net/client/en… #TechHelp

A patron was looking to digitize their old slides. We told them they can check out a scanner and laptop to do it in the comfort of their PJs at home! mvlc.ent.sirsi.net/client/en… #TechHelp

This week the Wilmington Memorial Library has 141 new books and five new movies. New items include Spare. wowbrary.org/nu.aspx?p=9240-…

A patron was getting a notice that they must start using the Libby app not the Overdrive App. However, since they were using an Amazon Fire, that's not true. The Libby app isn't yet available in the Amazon App store. The Overdrive app is still the app for eBooks! #TechHelp

This week the Wilmington Memorial Library has 296 new books and 14 new movies. New items include Spare. wowbrary.org/nu.aspx?p=9240-…

A patron was running out of space on their iCloud . So we downloaded the photos to an external hard drive and deleted them from the iCloud. While the pictures were no longer accessible on their iPhone, they were ok with only accessing them on the hard drive . #TechHelp

This week the Wilmington Memorial Library has 149 new books. New items include The January 6 Report. wowbrary.org/nu.aspx?p=9240-…

A patron was gifted their first smartphone and we had to explain how apps are preferred over going to a company's website and how to install new ones. For many of our patrons, tablets/smartphones are their first device. Which is a harder place to start from! #TechTip #TechHelp

This week the Wilmington Memorial Library has 187 new books. New items include Cooking from the Spirit. wowbrary.org/nu.aspx?p=9240-…

A patron wanted to factory reset a relative's Android table because they had passed away. 😞 We were able to get into the device and went to Settings > Factory Reset > Reset > Delete All to clear the data. #TechTip #TechHelp

Just as a heads up, the library will be closing at 3pm on Friday the 23rd and will be closed on Saturday the 24th and Monday the 26th, in observance of the holidays. All of us at WML hope you have a safe and happy holiday!

This week the Wilmington Memorial Library has 356 new books and one new movie. wowbrary.org/nu.aspx?p=9240-…

A patron was receiving new emails but couldn't send emails on her iPhone. It was a Verizon account, whose email is hosted by AOL. They now require users to use the AOL app not the Apple Mail app. So we downloaded that and she was good to go. #TechTip #TechHelp

This week the Wilmington Memorial Library has 319 new books and one new movie. New items include So Help Me God. wowbrary.org/nu.aspx?p=9240-…

During a recent Tech Help Drop-in session, a patron's Chromebook had a popup open full screen and didn't have an X to close it out. After some searching we found the keyboard shortcut to close it out: Shift+Ctrl+W. #TechTip #Chromebook #TechHelp #LibraryProgramming

This week the Wilmington Memorial Library has 78 new books and four new movies. New items include Bluey. wowbrary.org/nu.aspx?p=9240-…

This week the Wilmington Memorial Library has 97 new books. New items include The Light We Carry. wowbrary.org/nu.aspx?p=9240-…

This week the Wilmington Memorial Library has 175 new books and two new movies. wowbrary.org/nu.aspx?p=9240-…

If you've ever wondered what goes into designing a board game, the latest episode of Bridging the Digital Divide has you covered. Lisa and Brad sit down with board game designer, and Wilmington resident, Jeff Johnston to learn all about it! wilmlibrary.org/events/libra…