ZOOM International (@ZOOMInt) header
ZOOM International (@ZOOMInt) profile picture

ZOOM International

@ZOOMInt

WFO Market Leader, Net Promoter Score 88, 1700+ Customers, 90+ Countries, 350+ Partners

 US, EMEA, APAC
zoomint.com
Joined June 2009
  • Tweets857
  • Following253
  • Followers365
429Media
Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)Photo by ZOOM International (@ZOOMInt)
ZOOM International retweeted
Brian Shore (@bshore1998) profile picture
Brian Shore@bshore199828 May 2020
No more confusion with @zoom_us ! Congratulations on the success @ericsyuan Three “ZOOM’s” are too many! Our new brand is Elevēo! Video announcement coming next week as well! 🙏❤️ @ZOOMInt @myeleveo – at Franklin, TN
Elevēo (@myeleveo) profile pictureElevēo@myeleveo28 May 2020
We are so excited about our summer update! ZOOM International embraces change in the latest company update, read on... bit.ly/36B1Z5K #contactcenter #cctr #nextgenWFO #WFO
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White Paper: MiFID II Compliance with ZOOM callcentrehelper.com/white-p… @ZOOMInt #cctr
Image from Call Centre Helper (@callcentrehelp)
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ZOOM International retweeted
MYTECHMAG (@My_TechMag) profile picture
MYTECHMAG@My_TechMag4 Nov 2019
Zoom International believes that #WorkforceManagement (WFM) can and should be an intuitive and easy process that contributes to #employeeengagement while supporting an exemplary #customerexperience. hr.mytechmag.com/vendor/2019… @ZOOMInt #HRIndustry #CustomerSatisfaction #Innovation
Image from MYTECHMAG (@My_TechMag)
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The Growth of ZOOM as a Contact Centre Technology Provider callcentrehelper.com/growth-… @ZOOMInt #cctr
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White Paper: How to Reach Stellar Customer Experience callcentrehelper.com/white-p… @ZOOMInt #cctr
Image from Call Centre Helper (@callcentrehelp)
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ZOOM International retweeted
nojitter (@nojitter) profile picture
nojitter@nojitter30 Sep 2019
Customer experience for the connected consumer. In her latest post, @blairplez explores what digital consumers want out of their #CX and what enterprises need to know to deliver it ow.ly/6UDY50wwD27 #customerexperience #digitalconsumer
Image from nojitter (@nojitter)
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ZOOM International retweeted
InetEng (@InetEng) profile picture
InetEng@InetEng24 Aug 2019
Elevēo: Why @ZOOMInt launched their new cloud-based SAS WFM product. hubs.ly/H0khJh50 #contactcenter #CX #cloud #IEpartners @myeleveo
Image from InetEng (@InetEng)
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ZOOM International retweeted
Brian Shore (@bshore1998) profile picture
Brian Shore@bshore19986 Sep 2019
Replying to @ZOOMInt
@ZOOMInt is a proud Gold Sponsor with @Presidio Thank you for the decade of partnership with more than 200 customers and almost 40,000 seats! #FutureBuilt @FrankyOConnell @bcagnazz @vinu1
Image from Brian Shore (@bshore1998)
Image from Brian Shore (@bshore1998)
Image from Brian Shore (@bshore1998)
Image from Brian Shore (@bshore1998)
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Here is the cover story of #The_Silicon_Review 's ‘’50 Most Trustworthy Companies of the year 2019” by @ZOOMInt thesiliconreview.com/magazin…
Image from The Silicon Review (@Dsiliconreview)
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ZOOM International retweeted
Analytics Insight (@analyticsinme) profile picture
Analytics Insight
@analyticsinme2 Sep 2019
Voice of Customer Solution Centred at Cloud-based Performance Analytics #40Under40 #40Under40Innovators #Innovators @ZOOMInt bit.ly/2kdwdIv
Image from Analytics Insight (@analyticsinme)
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ZOOM International retweeted
Paul Stockford (@paulstockford) profile picture
Paul Stockford@paulstockford2 Aug 2019
Sound advice from @CCPipeline editor @susanhash for bridging the gap between #customerservice expectations and the actual #CustomerExperience. bit.ly/2MBBp4G. I'll bet she read my April and June 2019 columns! bit.ly/2YF5fr4 #cctr
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ZOOM International retweeted
Elevēo (@myeleveo) profile picture
Elevēo@myeleveo29 Aug 2019
Curious about our Elevēo WFM product but too busy to schedule a demo? Watch how easy forecasting can be with this short video from the Elevēo Tutorial library: bit.ly/2NzOBrf #WFM #CCTR #Backoffice
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Our Journey to Native Cloud - The People by @zoomint dlvr.it/RBV729
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ZOOM International retweeted
Brian Shore (@bshore1998) profile picture
Brian Shore@bshore199818 Aug 2019
Congratulations to @ZOOMInt for winning company of the year! We also pulled Gold for Chairman, CFO, CTO & CEO of the Year! While many awards are certainly “pay to play” we have submitted for the Stevie’s over the last four years and have never won Gold prior. #Hattrick #trifecta
ZOOM International (@ZOOMInt) profile pictureZOOM International@ZOOMInt14 Aug 2019
ZOOM International Wins Multiple International Stevie® Awards, including 3 Gold, 1 Silver & 1 Bronze. Learn more at: bit.ly/33vEjOm #CCaaS #ContactCenters #customerexperience #cx
Image from ZOOM International (@ZOOMInt)
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ZOOM International retweeted
Elevēo (@myeleveo) profile picture
Elevēo@myeleveo14 Aug 2019
Stuck using spreadsheets to schedule your back office team? If you have issues like file locking, corrupt macros, & files reaching a maximum size, Elevēo WFM can import your ACD history, maintain forecast history and help you schedule without breaking the bank. #WFM #CCTR #BPO
Image from Elevēo (@myeleveo)
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ZOOM International retweeted
Elevēo (@myeleveo) profile picture
Elevēo@myeleveo20 Aug 2019
Thank you for helping us reach 650+ followers! 🎉We would never have gotten this far without your help. As a thank you, we are preparing bigger and better posts with tips, blogs, videos and more. Stay tuned.. good things are headed your way.
Image from Elevēo (@myeleveo)
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ZOOM International retweeted
Steve Dawson (@StevenDawsonSD) profile picture
Steve Dawson
@StevenDawsonSD27 Jul 2019
Customer Contact Central: Try #Omnichannel… Again ow.ly/JJXc30pdSkx #CX
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ZOOM International retweeted
Brian Shore (@bshore1998) profile picture
Brian Shore@bshore199830 Jul 2019
ZOOM International expands our Emotion if the Customer (EoC) and Emotion of the Agent (EoA) with SMS and Email survey with standard NPS analytics! “How did the last interaction make your customer feel?” facebook.com/story.php?story…
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ZOOM International retweeted
Brian Shore (@bshore1998) profile picture
Brian Shore@bshore199830 Jul 2019
Replying to @ZOOMInt
@ZOOMInt expands our Emotion if the Customer (EoC) and Emotion of the Agent (EoA) with SMS and Email survey with standard NPS analytics! “How did the last interaction make your customer feel?” #nps #Survey #voiceofthecustomer #CustomerExperience
ZOOM International (@ZOOMInt) profile pictureZOOM International@ZOOMInt30 Jul 2019
We are pleased to announce: ZOOM 6.5 WEM Suite is Live Our latest release focuses on the voice of the customer and agent and provides improved speed to react to interactions to improve customer experience. Learn more at: bit.ly/2Y2DGwy #cctr ##cx #custserv #WFO
Image from ZOOM International (@ZOOMInt)
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Our Journey to Native Cloud Update - The First Product by @zoomint dlvr.it/R8pyYK
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