A quote from the Co-Founder of Zingerman's, Ari Weinzweig, on effectively managing our emotions. At Zingerman's, we are human-centered and truly believe internal customer service is just as important as the service we give to our customers. #workculturematters

That’s a wrap! Thank you for following along today. We are grateful to all of our wonderful keynote speakers and will be digesting everything and taking it with us into the future of 2023. #IL2022

How Ari began writing about Dignity: #IL2022

Next up: Ari Weinzweig!

“Be stubborn about the vision, but flexible with the plan.” - John Maxwell

Elements of an effective Vision: 1. Inspiring 2. Strategically sound 3. Documented 4. Communicated #IL2022

Next up: Visioning with our Trainer, Elnian!

How Francis reenergizes #IL2022

Francis Lam: We’re not always active listeners…#IL2022

Francis Lam: People feel more comfortable sharing when you’re invested. Listen. #IL2022

Francis Lam: “Come into a place of humility…everyone has their own story of how they got here.” #IL2022

Our Trainer, Arianna, is interviewing Francis Lam. #IL2022 How Francis became a food writer:

Next up: Francis Lam! #IL2022

Dr Robert Sellers: “Culture is like a garden. The weeds will grow regardless of whether you water it or not.” #IL2022

Dr Robert Sellers: “You must have an equitable and inclusive environment to reap the benefits of diversity.” #IL2022

Dr Robert Sellers: Why does a person’s social identity matter?

Why is DEI important? #IL2022