Where your brand meets your customers We also created @MalcolmApp
London, England
Joined February 2009
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When did the internet get so beige? rpb.li/i3fqo
#brand #ux #digitaldesign #designsystems #digitalexperience
Happy Holidays & Season's Greetings to all our customers, suppliers, staff, alumni & friends. Enjoy the break and see you in 2026! #xmas #christmas #ackmas
🔑 The next big AI shift isn’t another model. It’s MCP. What is MCP and why should you care? 👉 rpb.li/mJ894L #AI #ArtificialIntelligence #MCP
From service hub to sales machine 🚀 Unlock the hidden power of customer portals! Your customer portal isn’t just for support - it’s a secret weapon for boosting sales 💰 amplifying marketing 📣 and building a standout brand 🌟. Here’s how to activate: 🔗 rpb.li/n9mu
What makes a good software interface? acknowledgement.uk/blog/what… #thoughts #software #design #interface #ui #ux
Happy Holidays & Season's Greetings to all our customers, suppliers, staff, alumni & friends. Enjoy the break, see you in 2025! #xmas #christmas
🛍️ Ever wondered how Black Friday began? 🤔 Dive into its history & snag the best UK deals of 2024! 🖤💸 Don’t miss out: rpb.li/lhH #BlackFriday #UKDeals
Old is new and new is old! 📦✨ Dive into the world of #bundling & #unbundling with our latest blog post: Discover 10 trends proving everything old is new again! Read more: The Art of Bundling and Unbundling 📚🔗 acknowledgement.uk/blog/the-… #Trends #Innovation
💰 Logged into Internet Banking today? 🏦 Ever thought about the tech layers behind it? Probably not 🤣 But it's super interesting (really!) - take a look: rpb.li/VLA3 #banking #online #orchestration #integration #display #layers
Even when your business is closed, your brand never sleeps! 🌙 Is your out-of-hours customer service falling short? It's time to rethink your strategy and keep your brand active 24/7! 📞
rpb.li/Jd8eTR #CustomerService #247 #brand #CustomerExperience #AlwaysOn
🔍 Are online reviews still your go-to for making decisions? From 🍿 Netflix binges to life-changing choices, discover how digital feedback shapes our choices and the fight against fake reviews. Dive in ➡️ rpb.li/E0lOy #ConsumerTrust #FakeReviews
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Ouch! The winners of the 2023 awards for worst customer service are …theguardian.com/money/2023/d… #CustomerService #2023
Happy Holidays & Season's Greetings to all our customers, suppliers, staff, alumni & friends. Enjoy the time off and we'll see you in 2024! #xmas #christmas
Building a brand that resonates with consumers goes beyond catchy slogans. Learn how actions can foster customer loyalty and trust. #BrandLoyalty #ConsumerTrust 💡acknowledgement.uk/blog/acti…
Unlock the potential of transactional emails! Discover 10 ways to enhance customer engagement and elevate your brand 📧🔥 📈 🚀 acknowledgement.uk/blog/tran… #email #emails #transactional #cx #brand #CustomerExperience
Guarding the Web Galaxy isn't just for superheroes. With our guide, it's for everyone! 🌌🔧 How best to monitor your web application: acknowledgement.uk/blog/guar… #monitoring #applications #247
Ever thought about turning your unique service into a scalable product? #product #service acknowledgement.uk/blog/is-i…
🎮 From PlayStation to Starbucks ☕, it's not about who did it first, but who did it BEST. Dive into 10 game-changing examples! 🔗 #Business #Disrupters #MarketLeaders acknowledgement.uk/blog/its-…
📱 WhatsApp & business: a match made in digital heaven? Dive into our latest blog post to discover the evolution, challenges & strategies for modern business communication: acknowledgement.uk/blog/our-… #WhatsApp #customer #comms #messaging
