Jerry Black said something at our DFCG x @OpenAI CxO lunch last week that I haven't stopped thinking about.
Jerry is a Senior Advisor at Aeon in Japan and its former EVP & CDXO, and he's seen a lot of tech waves come and go. Here's what he told the group:
"It is clear to me that AI and Agentics is the most impactful innovation in my lifetime... We all realize that structures, processes and organizations will change, but we cannot wait for that to happen. We need to treat AI as the catalyst to reinvent ourselves in ways that we may not completely understand yet."
And this:
"As business leaders, we have been taught to analyze data to enable business decisions, but now we will need to adapt to permit AI to enable humans. That requires the courage and the confidence that we will succeed."
I think he's right. Most companies are waiting for the org to be ready before they move. Jerry's point is that you don't get to wait.
DFCG is a group of former Fortune 50 CIOs, CTOs and Chief Experience Officers working alongside Silicon Valley folks who've built AI in production. We help big companies actually run on AI, and we're an official OpenAI partner. dfcg.ai
Yesterday we held the first DFCG x @OpenAI CxO lunch at OpenAI HQ in San Francisco.
The topic was the part of AI rollouts that rarely makes the headlines: change management. How do you bring people along, rethink roles, and build enough trust that AI actually sticks inside a large company?
Around the table were executives from Aeon Japan, Cloudflare, Dropbox, Gap, J.Crew, Samsara, Sephora, Warner Bros. Discovery and others, comparing notes on what has worked and what hasn't as they scale AI across their teams.
Thank you to Rosemary DeAragon (@RosemaryHua) and Jack Gibbs at OpenAI for hosting, and to my DFCG partners Murali Sundararajan, Alan Boehme and Tarun Upaday (@how_42) for helping lead the discussion.
Over the next few weeks I'll share what some of the people in the room told me afterward, one person at a time.
This was the first of many. If you want in on the next one, reply or DM me.
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