Anyone trying to contact TUI, if someone says try customer. [email protected] DONT!!! It is a scam. They will try and get your details posing as TUI and will at best cancel your holiday at worst clean your bank account!!
Alan Keable retweeted
Replying to @LucaWestwood @TUIUK
Don’t use the tuihelper email address it is a scam.
Alan Keable retweeted
Replying to @TUIUK
@TUIUK tweeted regarding a problem I had a couple of days ago, got a reply from tuihelper, with an email address to contact which I did. Ordered my tests through them, now bank account cleared out.
Tuihelper reply was a scam! Still no reply from the real tui to my query!
Alan Keable retweeted
@ruthsunnyway please don’t use the tuihelper email given to u by carol Gilmore she is a scammer it is not genuine. If you have already sent an email with any booking details on contact tui ASAP even if means going into store. They cancelled our booking trying to claim the refund
Alan Keable retweeted
Don’t use the tuihelper email address given by carol Gilmore it is a scam email address.
Alan Keable retweeted
Replying to @gabmaglio
@gabmaglio please don’t contact the tuihelper email sent to you by carol Gilmore. If you have and given booking ref numbers and or bank details contact bank and tui urgently. They cleared our bank account and cancelled our booking
Alan Keable retweeted
Replying to @alan_keable @DebiKeable
Hi Alan- Please be advised that [email protected] is not a TUI led email address. ^Ashley
Alan Keable retweeted
Replying to @alan_keable @TUIUK
We spent £20+ on phone calls - call wait times 1hr +. Live chat says no.100 in queue & will wait 1hr + / also been into local store & they’ve sent emails. Resorted to here - Never known anything like it. Will not book with @TUIUK again
Alan Keable retweeted
Replying to @TUIUK
@TUIUK PLEASE HELP
resolve our booking issue. We have spent £20+ on phone calls to you & visited our high st branch. All we want to do is move our hol 1 day as you cancelled our morning flight. We are promised it is sorted each time and 3 wks later it is still not changed







