Articulate

Consume to feel smarter Communicate to get smarter

Self-serving bias: protecting others from making mistakes

How to become a great communicator: 1. Communicate terribly 2. Keep iterating.

How to give a useless feedback: make it about your unmet expectations

The most inattentive thing is to assume people pay attention.

Ability to say “No” is the result of inner clarity

Good communication finds audience Great communication creates audience

Fine execution is the result of actionable feedback

Value is what you believe, Communication is how you get other people to believe it

Silence is often the best way to get people to talk

The weakest communication strategy: Try to please everyone

Complexity impresses Clarity transforms

The first step in learning how to say “no” is to persuade yourself you can afford it

The more you say “yes” to other people, The more other people benefit from you, The less you benefit from yourself

The idea isn't limiting; communicating it – is.

Many speak, few understand

100% of arguments start from a lack of empathy.

In the eyes of fear, every “No” is a potential disaster

If communication is a vehicle, clarity is the destination

Articulate to clarify your thoughts, listen to help others clarify theirs.