Head of Patient Safety Improvement at Norfolk and Norwich University Hospital. QSIR Associate and Practitioner, member of QCommunity.
East, England
Joined January 2012
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Barbara Hercliffe💙🌈 retweeted
State of the nation Safety @aidanfowler1000 says that 95.5% of organisations have implemented #PSIRF Ride that wave. Innovate, support staff and change culture @NHSBartsHealth @HSJptsafety
Barbara Hercliffe💙🌈 retweeted
Error in the NHS is at pandemic levels. That's always the case if processes are not being managed - it's a free for all. Never mind - no one will get blamed! Except the government.
Barbara Hercliffe💙🌈 retweeted
Grinding to a halt with discharges at the weekend affects your ability to free up beds for the patients in ED and leaves you starting the week on the back foot. As Einstein said “insanity is doing the same thing over and over again and expecting different results”
Barbara Hercliffe💙🌈 retweeted
We have chosen this project to showcase how using the PDSA cycle can drive improvement.
@laurenmilesmac @michelleloy1969
Barbara Hercliffe💙🌈 retweeted
No avoidable harm is the goal but hard to define in a complex system. Constant transparent learning is key. Don’t set unrealistic magical targets … there is danger in the way we frame it @aidanfowler1000 @NHSBartsHealth @HSJptsafety
Barbara Hercliffe💙🌈 retweeted
Aidan Fowler says with Patient Safety we are always looking in rear wing mirror! Need to sense check in real time! … Perhaps PSIRF will help with that? @KSS_PSC @KSSAHSN #HSJpatientsafety
Barbara Hercliffe💙🌈 retweeted
#AfterActionReview helping people to speak up across teams leaving hierarchy at the door @NNUH @barbcliffe @KarenPKemp @DrNancyFontaine @Erikadenton6 @NNUH_Speak_Up @Nickhulme61
A literature review commissioned by the @CareQualityComm on improvement culture in health and care settings. Overall, the review identified multiple positive outcomes associated with a "good" improvement culture including:
1) Increased responsiveness of services
2) Shorter waiting times
3) Better staff retention & lower use of agency staff
4) Better quality of care
5) Lower mortality rates
6) Treating people who use services with more dignity and respect
7) Improved staff morale and motivation
8) Increased collaboration between services
9) Better ratings from regulators
10) Improved financial outcomes
ie, many reasons why we should prioritise the so-called "soft stuff", combined with an improvement methodology: cqc.org.uk/sites/default/fil…. Via @CQCprof @SQW_uk @joyfurnival
Barbara Hercliffe💙🌈 retweeted
Attempts to manage culture change in the NHS from above are unlikely to work without sensitivity to the complex nature of culture in such a vast, diffuse organisation. So, what is organisational culture and how does it link to healthcare improvement? ths.im/3QdkNkr
ALT Making Culture Change Happen — Russell Mannion
Barbara Hercliffe💙🌈 retweeted
It is with great sadness that we announce the passing of Tina Turner. With her music and boundless passion for life, she enchanted fans worldwide and inspired future stars. We say goodbye to a dear friend who leaves us her greatest work; her music. Tina, we will miss you dearly.
ALT Photo credit (© Peter Lindbergh)
Barbara Hercliffe💙🌈 retweeted
Latest NHS staff survey results suggest that many working in the NHS are burnt out and feel unable to do their jobs properly due to staff shortages, says @TimGardnerTHF.
Read our full response to the survey and latest NHS monthly performance statistics: health.org.uk/news-and-comme…
ALT 'These results show that the forthcoming NHS workforce plan must focus on retention as much as recruitment by making the NHS a better place to work and a more attractive employer.'
Barbara Hercliffe💙🌈 retweeted
We had great engagement from our delegates during our workshops at our #SystemSafety #PSIRF event. We posed the questions
1. Who needs training?
2. What are the barriers?
3. How do we overcome them?
See all the responses in the slides 👇#psirfnenc #psirftogether
Barbara Hercliffe💙🌈 retweeted
@barbcliffe @DrNancyFontaine @sarah_higson @NSafetymatters
Job ad live for Patient Safety
Learning Coordinator Band 6
Closing date 5th March.
Are you looking for a new challenge and are interested in patient safety? An exciting new post is currently being recruited. Come and join us at Norfolk & Norwich University Hospital.
Patient Safety Learning Coordinator Band 6. beta.jobs.nhs.uk/candidate/j…
@NNUH
Barbara Hercliffe💙🌈 retweeted
Dear MPs
As an a&e dr, I’m asking for your help
Please do a shift at your local A&E and see the reality of what’s happening to our NHS.
Not a photoshopped PR stunt but a chance to witness reality of our crumbling NHS
Then demand change.
Pls Retweet to help make this happen
Barbara Hercliffe💙🌈 retweeted
I’ve worked in A&E for 22 years & seen nothing like this before.
The NHS is in a critical state. We need urgent action for sake of our staff & patients.
@SteveBarclay @RishiSunak we need you to listen to those who know what’s happening.
To get them to listen, pls retweet
Barbara Hercliffe💙🌈 retweeted
PUBLIC OPINION WILL NOT BE TURNED AGAINST THE NHS........PRIVATISATION WILL NOT BE ACCEPTED. SHARE FAR AND WIDE.
Barbara Hercliffe💙🌈 retweeted
✔️Underfunded £££
✔️Negative image
✔️Blaming staff
✔️Workforce gaps & shortages
✔️Increase in private providers
✔️Increased demand
✔️Unattractive job prospects
✔️Fragmented sectors
✔️Long waiting lists
✔️Low pay rates
✔️Poor planning
Stop NHS privatisation
Support our #Nurses
