Ok...for those claiming SBI staff are extremely rude compared to other banks April 3, 2025 to March 30, 2026 SBI :- Average Customers / Branch / Hour (SBI, Urban) - 52-80 Staff (Customer Operations) -3 Customers/Staff/Hour Average - 22 Customers per hour Private Banks:- Average Customers / Branch / Hour (HDFC, Urban) - 9-16 Staff (Customer Operations) -2 Customers/Staff/Hour Average - 6.3 Customers per hour An SBI staff has to handle almost 4 times more customers every hour than a Private Bank Employee Not to mention that over 60% customer requests are PASSBOOK PRINTING Enough for even a normal employee to become surly Reason :- Once you had 4-5 Staff to handle customers Now you have only 2-3 in each branch