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We make Request Tracker and Request Tracker for Incident Response. RT & RTIR 5.0 is out now!

Boston, MA and The Internet
Joined May 2010
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Best Practical retweeted
Not only is @bestpractical Request Tracker ticketing system really great from a user perspective, frrom a techie PoV it's also got a great architecture for hacking on for expansion/local mods. Which I've been making use of again today. #RT #FTW
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#InfoSec threats commonly rated as a concern to #highered: 79% - Exposure of confidential or sensitive info 31% - Email viruses, ransomware, other malware 29% - Unauthorized or accidental modification of data 27% - Unauthorized, malicious network access library.educause.edu/resourc…
Best Practical retweeted
Outside the profession, most don't understand the complexities and layers of being a teacher. Today, we launch our #TeachersinAmerica podcast with @rosepink, featuring incredible stories from real teachers. We're so honored to share their stories. spr.ly/6019E9zPf
Best Practical retweeted
Gold more valuable with #blockchain technology What about #IMPulsek1 Gold Edition Keep your #cryptowallet safe with impulse.technology #dataprotection #Security19 #karatbars #CryptoNews
Sprott CEO claims blockchain technology will make gold more valuable and practical cointelegraph.com/news/sprot…
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Best Practical retweeted
#Security19 bound? Come learn how data-rich network security platforms such as @Zeekurity can be used to connect the dots, tell the story, and massively reduce the time to #DFIR and threat detection. bit.ly/2WsfNtD #cybersecurity #higheredIT @educause
Best Practical retweeted
Headed to #Security19? Learn how BYU is able to connect the dots with @Zeekurity when responding to #DFIR and build an event-driven microservices architecture with a focus on #SOAR, rapid integrations, and contextual enrichment. Check it out 5/14 @ 2:45 > bit.ly/2VGOQoE
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#Fischeridentity is looking forward to #security19! We're excited to be this year’s sponsor of the Opening General Session on 5/14, “Analyzing the Chemistry of Data”. Stop by May 13 2019 in Chicago, IL #identitymanagement #cybersecurity #identitygovernance #highereducation
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Just 1 week until #Security19 in Chicago! Print programs are ready… In the meantime, you can download an accessible PDF of the agenda or start adding sessions to your schedule in the event app. events.educause.edu/security…
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The answer my friend? Join Tara Schaufler, MAS, CPACC and @benwoelk at our #Security19 preconference #sec #securityawareness seminar! lnkd.in/dkMaYfP
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Best Practical retweeted
Lookng forward to next weeks Educause Security Conference. #Security19
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Don’t miss the #Security19 evening social activities next Tuesday starting at 8 pm. Game Night, Security Awareness Tabletop Escape Rooms, and a Lock Picking Village! What games are you bringing?
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Best Practical retweeted
.@educause #Security19 is in session next week, covering all things infosec in higher education! You can catch @wendynather giving the conference keynote, Analyzing the Chemistry of Data; and chat with our experts at @Cisco's booth: duo.sc/educause19
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Best Practical retweeted
Next week I'm going to talk a lot. Chicago: "Analyzing the Chemistry of Data" at @educause #security19 San Francisco: Moderating "Maintaining Agility in the Secure Enterprise" at @Evanta's CISO Executive Summit LA: "#YOLO: Solving Authentication In the Age of Cloud" at @issala
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Best Practical retweeted
I’ll be there to say hello! #Security19
First-time attendee at #Security19? Join our welcome & orientation session on May 13, 4:45-5:30 pm. You'll learn how to make the most of your time while building your community. events.educause.edu/special-…
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Best Practical retweeted
One week from today, hear @zcobb speak at @educause’s #Security19 on making positive change through outreach and education in #cybersecurity: bit.ly/2vG3D4r
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Looking forward to #Security19 next week in Chicago! I’ve got a HECVAT workshop, 2 panels, and 2 presentations! Details are in the program. I’m looking forward to attending sessions, the REN-ISAC member meeting, and meeting up with people!
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.@ShaneTews is spot on: #5G will have a huge impact on the industrial sector, transforming & improving industries that are the backbone of the #economy. Government must do its part to unlock more #spectrum & encourage #innovation through the free market. bit.ly/2Ildyos
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Best Practical retweeted
Who is ready to talk through an Integrated Cyber Defense approach to cybersecurity at @educause’s #Security19 next week? Stop by our booth in the expo hall to chat with our @symantec #cyber experts: symc.ly/2VaVGP9 #HigherEd #cybersecurity
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Best Practical retweeted
Replying to @educause
@EDUCAUSE's Security Professionals Conference 2019 is next week, May 13-15, in Chicago. REN-ISAC is part of several workshops and presentations, and the annual REN-ISAC Member Meeting (RIMM) will be held on the 16th. More info on #Security19 here: events.educause.edu/security…
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First-time attendee at #Security19? Join our welcome & orientation session on May 13, 4:45-5:30 pm. You'll learn how to make the most of your time while building your community. events.educause.edu/special-…