Richard Smith (@brewsmithy) profile picture

Because sometimes, you want to be able to actually do something that makes a difference. . .

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Joined March 2009
Photo by Richard Smith (@brewsmithy)Photo by Richard Smith (@brewsmithy)Photo by Richard Smith (@brewsmithy)
Replying to @TomBilyeu
@TomBilyeu @DrewDynamite04 I watch the Tom Bilyeu YouTube channel and appreciate many of your views on the American economy and understand the Money Printing. I am nobody but I have experienced the decline of the middle class over time. I agree with your suggestions that..
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Yes, there is clear evidence that IP rights have been systematically moved from individuals to corporations, This has reduced the ability of middle-class professionals to build wealth through innovation and this shift coincides with the collapse of wage-based wealth-building.
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Middle-class wealth collapsed not just from wage stagnation—but from loss of IP rights. Since the 1980s, companies rewrote contracts so they own what workers create, even off-hours. Innovation became corporate property. The middle class lost the ladder.
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I was able to watch, not taken down yet! youtu.be/eEgjuB-0bw8?si=tr46…
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Replying to @Mintmobile
@Mintmobile A phone I purchased from MM has overheated and the battery expanded and broke open the case - I fear fire or an explosion. MM CS says 100% warranty coverage - except for internal issues- I should contact Google - the manufacturer. Google says - it is covered by MM.
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@Mintmobile @VancityReynolds Today I got a DM from MM's X - repeating the MM return policy - saying it was #GooglePixel responsible - contact them. I had and #GooglePixel revealed MM was not an authorized reseller of the phone I bought from them. #PublicSafety
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@Mintmobile @VancityReynolds Meanwhile the phone sale record on MM's phone sale webpage has been changed showing a "refund" - except, I have not been refunded - no one contacted me about getting refund money - What is going on there? #Corporation #CustomerCare
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I will deadass spend more money pusuing my refund than I'll get in return. Why? Because not everyone has the ability to fight shtty companies like @Mintmobile so I'll take one for the team. AVOID MINT MOBILE unless you enjoy customer service nightmare scenarios. Worst ever.
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What would @VancityReynolds or @U0040 Say about this? Should a customer of @Mintmobile be responsible for negotiating contract terms with @Mintmobile phone suppliers, when the product goes bad?
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Replying to @Mintmobile
@Mintmobile A phone I purchased from MM has overheated and the battery expanded and broke open the case - I fear fire or an explosion. MM CS says 100% warranty coverage - except for internal issues- I should contact Google - the manufacturer. Google says - it is covered by MM.
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with Krishna Sani Principal Product Manager - Governance, Risk & Compliance, CSPO at Mint Mobile. I as a customer of Mint Mobile and who purchased a phone through Mint Mobile - am not responsible for negotiating contract flaws with suppliers of Google phones.
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Voice mail and at 58 minutes into this call, the system hangs up.
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At 55 minutes into the latest phone call, I am again on hold waiting for a connection with a CS manager to be "finalized" . . .
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Next, I requested again to be put into direct contact with Krishna Sani - the - Principal Product Manager - Governance, Risk & Compliance, CSPO at Mint Mobile or to speak with their supervisor or manager.
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I then requested (once I pointed out that I was talking to them on the same phone number they just pointed me to) that the only other option was for me to show up at the address given, and asked, was that what they expect me to do.
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