Carlos Delgado (@c_d_los) header
Carlos Delgado (@c_d_los) profile picture

Carlos Delgado

@c_d_los

Product manager with an eye for design and ear for creating sustainable working practices

 Chicagoland
Joined July 2014
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Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)Photo by Carlos Delgado (@c_d_los)
The best trend in #prodmgmt right now: growing acknowledgement that the books, threads, and blog posts are idealized versions of the craft; and it's extremely rare to be in a position to put it into practice.
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Popping up from lurking for a long while to say I'm on the new thing. Same user name.
Screenshot of my Threads profile

ALT Screenshot of my Threads profile

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Carlos Delgado retweeted
Melissa Perri (@lissijean) profile picture
Melissa Perri@lissijean28 Mar 2023
The end of this took me out. #prodmgmt
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I love a good, fast feedback loop but getting there doesn't just mean internal change. Your customers / users have to buy into it too and in some industries, that's a harder task than you'd think.
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This was such a refreshing conversation between @lennysan and @joshm. I hope these kinds of things take root across the industry: - move away from being dominated by metrics - approach to corporate values that, dare I say, are more human - focus on UX overcast.fm/+6K1GHEtFE
Competing with giants: An inside look at how The Browser Company...

Competing with giants: An inside look at how The Browser Company...

Brought to you by Writer—Generative AI for the enterprise | Dovetail—Bring your customer into every decision | Linear—The new standard for modern software development—Josh Miller is the CEO and...

overcast.fm
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I don't understand how it took this long for this thinking to take hold. You just need to look at pets to know this!
The Atlantic (@TheAtlantic) profile pictureThe Atlantic
@TheAtlantic21 Mar 2023
Animal researchers are starting to think that every creature might have its own individual traits—an idea that could force them to reevaluate even some foundational experiments, @Inkfish writes for @KnowableMag: on.theatln.tc/gCDMr3E
A Cognitive Revolution in Animal Research

A Cognitive Revolution in Animal Research

Animal ‘personalities’ are forcing scientists to rethink basic research.

theatlantic.com
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Just thinking about the highlighted part... My car has automatic windshield wipers and they go off in broad daylight if the sun hits the car just right. A minor annoyance for me, but a real danger if the entire car was controlled by that. Source: washingtonpost.com/technolog…
Screenshot with the last sentence highlighted: Elon Musk had an obsession: making Teslas drive themselves. The technology was expensive and, two years ago when the supply chain was falling apart, Musk became determined to bring down the cost. He zeroed in on a target: the car radar sensors, which are designed to detect hazards at long ranges and prevent the vehicles from barreling into other cars in traffic. The sleek bodies of the cars already bristled with eight cameras designed to view the road and spot hazards in each direction. That, Musk argued, should be enough. Some Tesla engineers were aghast, said former employees with knowledge of his reaction...They contacted a trusted former executive for advice on how to talk Musk out of it, in previously unreported pushback. Without radar, Teslas would be susceptible to basic perception errors if the cameras were obscured by raindrops or even bright sunlight, problems that could lead to crashes.

ALT Screenshot with the last sentence highlighted: Elon Musk had an obsession: making Teslas drive themselves. The technology was expensive and, two years ago when the supply chain was falling apart, Musk became determined to bring down the cost. He zeroed in on a target: the car radar sensors, which are designed to detect hazards at long ranges and prevent the vehicles from barreling into other cars in traffic. The sleek bodies of the cars already bristled with eight cameras designed to view the road and spot hazards in each direction. That, Musk argued, should be enough. Some Tesla engineers were aghast, said former employees with knowledge of his reaction...They contacted a trusted former executive for advice on how to talk Musk out of it, in previously unreported pushback. Without radar, Teslas would be susceptible to basic perception errors if the cameras were obscured by raindrops or even bright sunlight, problems that could lead to crashes.

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"You would be hard-pressed to find another parasite that has so thoroughly wrecked the body and environment of its host, all while trying to convince the host that it is deserving of praise and further accommodation."
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Taps the homemade sign I made: "this is for outsiders; not product builders" They see it and immediately understand the idea: make something small, put it in the hands of users, and go from there. It's relatable and doesn't use jargon.
Noah Sussman (@noahsussman) profile pictureNoah Sussman@noahsussman7 Mar 2023
I hate this. That’s not even how the automobile was developed! Neither is correct. It’s just nice looking nonsense. The Ford model T was not created by putting a roof on a convertible. and good luck iterating that bicycle into a porsche.
not like this (shows a car being built) / like this (shows a skateboard, scooter, bicycle, motorcycle and car)

ALT not like this (shows a car being built) / like this (shows a skateboard, scooter, bicycle, motorcycle and car)

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Two tweets from Elon Musk regarding the employee who has muscular dystrophy and found out he was fired when he couldn't log into his work machine for over a week. The first says: The reality is that this guy (who is independently wealthy) did no actual work, claimed as his excuse that he had a disability that prevented him from typing, yet was simultaneously tweeting up a storm. Can't say I have a lot of respect for that. The second: But was he fired? No, you can't be fired if you weren't working in the first place!

ALT Two tweets from Elon Musk regarding the employee who has muscular dystrophy and found out he was fired when he couldn't log into his work machine for over a week. The first says: The reality is that this guy (who is independently wealthy) did no actual work, claimed as his excuse that he had a disability that prevented him from typing, yet was simultaneously tweeting up a storm. Can't say I have a lot of respect for that. The second: But was he fired? No, you can't be fired if you weren't working in the first place!

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Everytime I see a post with something like "ensure engineering team can deliver within specification, on time, and within budget", I think they're willfully unaware how product building works.
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It's going to be great when every product is building features that cater to an unhinged AI. I for one can't wait. Seriously, product teams: go talk to real people! You'll get way more mileage out of it than figuring out how to avoid it.
Screenshot of a website. It's header says "User research. Without the users." Text under it reads "Test your idea or product with AI participants and take decisions with confidence" Underneath that, there's a button with the label "Join Beta now"

ALT Screenshot of a website. It's header says "User research. Without the users." Text under it reads "Test your idea or product with AI participants and take decisions with confidence" Underneath that, there's a button with the label "Join Beta now"

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Does it really need spelling out?
Screenshot of a notification from the Wall Street Journal that reads: "Everyone else is back in the office. How come Americans are still working from home?"

ALT Screenshot of a notification from the Wall Street Journal that reads: "Everyone else is back in the office. How come Americans are still working from home?"

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Who would have guessed that the same people who build cults of personality are the same ones that throw sycophants under the bus when they're no longer useful to them?!
Zoë Schiffer (@ZoeSchiffer) profile pictureZoë Schiffer
@ZoeSchiffer26 Feb 2023
Just got confirmation that Esther Crawford, chief executive of Twitter Payments, is out.
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A surprising source for discovering how cohesive your product is: writing user documentation. Would people a change in approach midway through developing a capability? Does this screen behave like similar ones? Is the user flow smooth? All revealed when you try to explain it.
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Sure: you've got PRDs, wireframes, Jira tickets, etc... But the most overlooked (and perhaps most important) document is one that covers how a decision was made and everything that went into it.
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This is why I couldn't care less about arguments for no backlogs. It's fine if you have one; just don't treat it as a "committed to build" list.
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Each role has jargon that's completely baffling to those not in it. Product, design, engineering, sales, marketing, etc... All with their own language. If we want people to understand and have empathy for how we work, we'd do well to demystify it by using plain language.
Patrick Morgan (@itspatmorgan) profile picturePatrick Morgan
@itspatmorgan13 Feb 2023
Fancy design words
Image from Patrick Morgan (@itspatmorgan)
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"Bias to action" is one of those pithy sayings that leads to bad outcomes when taken at face value. On its own, it encourages throwing everything at the wall to see what sticks. 1/2
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Instead, let's encourage "bias to informed action". Meaning: We talked to people, saw some behaviors, and formed a hypothesis around it. The action is to see if our thinking pans out. 2/2
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Just naked narcissism in these screenshots. The whole story is a lesson in bad product management: - no strategy - killed the infrastructure, resulting in constant firefighting that paralyzed their ability to work on new capabilities - catering to individual users
Rachel Cohen Booth (@rcobooth) profile pictureRachel Cohen Booth
@rcobooth9 Feb 2023
i feel bad for this poor fired Twitter engineer but on the whole this story is so funny platformer.news/p/elon-musk-…
Image from Rachel Cohen Booth (@rcobooth)
Image from Rachel Cohen Booth (@rcobooth)
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