Char

What a day! Today marks my last day as Managing Director of @BPRbankrw since Feb 2023. The last 45 months have been nothing short of remarkable. I’ve been stretched, I’ve served, learnt and grown tremendously. I’ve been deeply passionate about serving and have watched the bank transform in ways that are hard to describe. We have achieved a lot collectively. This would not have been possible without the support of the BPR Board of Directors, @kcbgroup the Regional Powerhouse under the leadership of @Saagite, colleagues, partners, and above all, our customers. I celebrate the connections that this work has opened up to me and the bonds created that will last a lifetime. Looking back at what we have achieved, there is so much to be proud of, but I’ll mention a few: 1️⃣ Customer confidence was significantly enhanced post merger, with the net promoter score improving from 46 in 2023 to 88 by mid 2026. Amidst a challenging environment, we successfully merged & upgraded our core banking system and earned back customer trust. 2️⃣ Shareholder confidence in the bank increased significantly, with the bank paying dividends in 2024 and 2025, for the first time since BPR became a commercial bank in 2007. In the last 3 years, the minority shareholders have been actively registered, received share certificates, and are finally able to trade shares. 3️⃣ Total Assets: doubled from RWF 747 Billion by end of2022 to RWF 1.5 Trillion by June 2026. 4️⃣ Customer deposits: grew by 136% from RWF 526 Billion to over RWF 1 Trillion by June 2026 signaling increased confidence in BPR. 5️⃣ Loans to customers: increased by 122% from RWF 457 Billion in 2022 to over RWF 1 Trillion by June 2026, because we believe that the private sector is the engine of Rwanda’s growth. 6️⃣ Revenue: BPR’s total revenue grew from RWF 72 Billion by the end of 2022 to over RWF 115 Billion by end of 2025, with growth continuing in 2026. 7️⃣ Profit Before Tax: increased from RWF 32 Billion by the end of 2022 to over RWF 58 Billion by end of 2025, with continued growth in 2026.

Friends, a lot is happening, but please allow me a moment to express my heartfelt gratitude for the outpouring of kindness I have received since the @BPRbankrw leadership transition was announced. As I conclude my tenure as BPR MD, my heart is filled with gratitude for the privilege of serving this remarkable institution. I joined the bank during one of the most transformative and challenging periods in the Bank's history, following the KCB/BPR merger. Oh how far we have come! Raising my head a little the last weeks has enabled me to have a deep appreciation of how much we have achieved and where the bank stands today. What kept us going was the opportunity to serve the people who place their trust in us every day: our customers, partners, shareholders, our communities, and most importantly, our staff. Our brand purpose; “For People, For Better”, deeply reflects my own values. I have always believed that leadership is about service, and service is ultimately about people. In every decision we make and every initiative we pursue, our goal is simple: to leave the lives of those we touch a little better than we found them. To everyone who is part of this journey, thank you. Thank you for your trust, your support, your partnership, and the opportunity to serve. I do not take any of it lightly, my heart is full 💚