Pinned Tweet
User centred design is a good idea when used effectively and pragmatically. If used dogmatically, it can create an over reliance on needing to ātestā users in order to make any design decision, stifling the progress and creativity of teams.
Doing this thing over here bsky.app/profile/charlesrt.uā¦
We were excited to participate in Design Systems Day 2023. Check out reflections and highlights from the team: tpximpact.com/knowledge-hub/ā¦
āDesign systems donāt solve problems, people do.ā
What the design team at TPXimpact were up to in October: tpximpact.com/knowledge-hub/ā¦
- Co-design training day
- Team day in London
- Service design in Berlin
- Design systems day
- We have a new design director
Read the journey of a junior designer from the fantastic Emma Axelsson (emmasaraha.co.uk/index). I had the privilege of hiring Emma nearly two years ago and am constantly impressed by their proactive, passionate and approachable attitude. tpximpact.com/knowledge-hub/ā¦
What the design team at TPXimpact have been up to in September: tpximpact.com/knowledge-hub/ā¦
#BritishTransplantGames 2023 are go to GO!!!! My son Hamish is four years post kidney transplant and competing for Leeds Childrenās Transplant Team. Theyāve been amazing through all of Hamishās care. Donations not necessary but appreciated š justgiving.com/fundraising/t⦠#JustGiving
Charles Reynolds-Talbot retweeted
Today we say goodbye to this great blue bird
This logo was designed in 2012 by a team of three. @toddwaterbury, @angyche and myself,
The logo was designed to be simple, balanced, and legible at very small sizes, almost like a lowercase "e", a š§µ
Here it is: the complete picture highlighting our consistent and circular approach in interaction & product design. Thanks for following along. If you want to learn more about what we do and why Iād be happy to share. My DMs are open. Link to blog post: tpximpact.com/knowledge-hub/ā¦
Last one in the series:
*Improving everything!*
We want to leave things in a better state than we find them. We think about āendsā from the start, placing value on meaningful handovers, documentation, and storytelling, setting up the best chance of sustainable success.

ALT Illustration saying āImproving everything!ā including decorative sketch of flowers and butterflies around the text, with a rocket next to a dotted line that links back to the first illustration in the series. There is an arrow to indicate this is part of a series of illustrations that connect to one another.
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
ā¦for real people: Good design must work for everyone. This means our work is technically accessible, sure. But also means having a deep understanding of, and testing with, real people, beyond personas. Weāre not just designing for the users of today, but the users of the future.
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
Making things real: Creating tangible designs that bring ideas to life and show how the future might work. Sometimes that means prototyping in code, with real data to bridge the gap to technology. We tell the story of our work in the context that it contributes to.
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
Working with others: in the open. Sharing our ideas regularly and actively inviting contribution. This fosters diverse thinking and cultivates an informed and aligned understanding of where weāve been and where weāre going.

ALT Illustration saying āWorking with othersā including two people talking to each other with a speech bubble saying āOpen by designā. Elsewhere an illustration of a lightbulb and the word āChangeā appear. There are arrows to indicate this is part of a series of illustrations that connect to one another.
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
Seeking opportunities: to challenge assumptions and take risks, generating new ideas. Sometimes our ideas fail, but thatās okay ā weāve learnt one way not to do something. Failure is not the end but a necessary part of the path and an opportunity to learn by doing.
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
How weāre developing ways of working in our Interaction & Product Design team @TPXimpact
tpximpact.com/knowledge-hub/ā¦
Itās been such a privilege to work with the team on this. Still more to do!!
Our team has added to our gov.uk blog for the first time in a very long time!
Read about our very busy June where we launched two different DLUHC funds on @luhc's new Access funding service dluhcdigital.blog.gov.uk/202ā¦
#funding #digital #servicedesign











